Practice Business Manager

NHS; Tamworth; On-site; GBP 40,000 - 60,000; Full time

Job summary

Peel Medical Practice is seeking a dynamic Practice Business Manager to enhance operational efficiency and oversee financial sustainability. This leadership role includes managing NHS contracts, ensuring compliance with healthcare regulations, and fostering a collaborative workplace culture focused on high-quality patient care.

Benefits

Supportive working environment

Opportunities for professional development

Collaborative team culture

Qualifications

• Proven experience in business management.
• Strong understanding of financial planning and operational improvement.
• Excellent interpersonal and leadership skills.

Responsibilities

• Oversee budgeting, financial planning, and NHS contracts.
• Optimise practice operations to improve patient care.
• Collaborate on long-term strategic goals with GP Partners.

Skills

Financial Management

Organizational Improvement

HR Management

Interpersonal Skills

Leadership

Communication

Job description

Job summary

Practice Business Manager

Salary: Competitive, dependent on experience

Hours: 30-37.5 per week

Are you an experienced and driven Business Manager looking for your next challenge in healthcare?

Peel Medical Practice is seeking a forward-thinking and highly motivated Practice Business Manager to join our leadership team and support the continued growth and success of our practice.

We are a dynamic, patient-focused GP practice committed to delivering safe, efficient, and high-quality care. We are looking for someone with a strong background in business and HR management ideally within the NHS or healthcare sector.

Main duties of the job

The Business Manager is responsible for ensuring that the practice meets its core contractual and legal requirements, optimising systems and processes to deliver a safe, efficient, and effective service.

The role focuses on improving operational efficiency, ensuring financial sustainability, and achieving long-term strategic objectives within a well-managed and supportive working environment.By adopting innovative ways of working, the Business Manager will support the GP Partners and Practice Manager in achieving NHS targets, complying with CQC regulations, and promoting values such as equality, diversity, inclusion, continuous development, and collaborative working.

About us

At Peel Medical Practice, we are committed to upholding the following five core values:

1. Dedication and Accountability

We expect our staff to be committed, resilient, and take full ownership of their responsibilities. In return, the organisation is equally committed to supporting and valuing its staff.

2. Doing the Right Thing

Integrity is at the heart of our culture. We value honesty, transparency, and ethical behaviour. Mistakes happen what matters is owning them and striving to resolve them.

3. Going Above and Beyond

Teamwork is essential. We expect our staff to support one another, especially in high-demand situations, and to approach their work with enthusiasm and a strong work ethic.

4. Being Proactive

We value initiative, positivity, and continuous improvement. Staff are encouraged to contribute ideas, seek solutions, and actively pursue personal and professional development.

5. No Drama

We foster a respectful, courteous, and inclusive workplace. We expect everyone to contribute to a calm, cooperative, and professional environment free from gossip, conflict, or passive-aggressive behaviour.

Why Join Us?

We pride ourselves on being a supportive, collaborative, and forward-looking team. This is a fantastic opportunity to shape the future of a thriving GP practice while making a real impact on patient care and staff wellbeing.

Details Date posted

05 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A1496-25-0000

Job locations

2 Aldergate

Tamworth

Staffordshire

B79 7DJ

Job description Job responsibilities

Key Responsibilities

1. Business Management

• Financial Management

• Oversee budgeting, financial planning, and reporting.
• Monitor financial performance and ensure cost-effectiveness.
• Manage NHS contracts and funding (e.g. QOF, Enhanced Services, PCN funding).
• Handle procurement and supplier agreement
• Identify and develop additional income streams.

• Operational Efficiency
• Optimise practice operations to improve patient care and staff productivity.
• Implement and manage digital systems to support practice management.
• Ensure compliance with healthcare regulations, NHS policies, and industry standards.
• Strategic Planning
• Collaborate with GP Partners and Practice Manager on long-term strategic goals. Analyse data and provide insights for informed decision-making.
• Lead service development and patient experience improvement projects.
• Support growth plans in line with PCN and ICS priorities.
• 2. Human Resources Management
• Recruitment and Onboarding
• Design and execute recruitment strategies to attract high-quality candidates.
• Manage the full recruitment lifecycle.
• Ensure an effective and supportive onboarding experience for new staff.
• Employee Relations
• Manage employee relations issues professionally and in line with practice policies.
• Support a positive and inclusive workplace culture.
• Compliance and Policy Management
• Ensure compliance with employment legislation and HR best practices.
• Maintain and regularly update staff policies and procedures.
• Ensure all staff records are accurate, secure, and up to date.

Job description Job responsibilities

Key Responsibilities

1. Business Management

• Financial Management

• Oversee budgeting, financial planning, and reporting.
• Monitor financial performance and ensure cost-effectiveness.
• Manage NHS contracts and funding (e.g. QOF, Enhanced Services, PCN funding).
• Handle procurement and supplier agreement
• Identify and develop additional income streams.

• Operational Efficiency
• Optimise practice operations to improve patient care and staff productivity.
• Implement and manage digital systems to support practice management.
• Ensure compliance with healthcare regulations, NHS policies, and industry standards.
• Strategic Planning
• Collaborate with GP Partners and Practice Manager on long-term strategic goals. Analyse data and provide insights for informed decision-making.
• Lead service development and patient experience improvement projects.
• Support growth plans in line with PCN and ICS priorities.
• 2. Human Resources Management
• Recruitment and Onboarding
• Design and execute recruitment strategies to attract high-quality candidates.
• Manage the full recruitment lifecycle.
• Ensure an effective and supportive onboarding experience for new staff.
• Employee Relations
• Manage employee relations issues professionally and in line with practice policies.
• Support a positive and inclusive workplace culture.
• Compliance and Policy Management
• Ensure compliance with employment legislation and HR best practices.
• Maintain and regularly update staff policies and procedures.
• Ensure all staff records are accurate, secure, and up to date.

Person Specification Qualifications Essential

• Proven experience in business Management.
• Strong understanding of financial planning.
• Strong understanding of operational improvement.
• Proven experience in HR management,
• Strong understanding of HR legislation.
• Excellent interpersonal Skills.
• Excellent leadership Skills.
• Excellent communication skills.
• A clear alignment with the practices core values.
• Dedication and Accountability
• Doing the Right Thing
• Going Above and Beyond
• Being Proactive
• No Drama

Desirable

• HR Management within a healthcare setting.
• Primary care experience.

Person Specification Qualifications Essential

• Proven experience in business Management.
• Strong understanding of financial planning.
• Strong understanding of operational improvement.
• Proven experience in HR management,
• Strong understanding of HR legislation.
• Excellent interpersonal Skills.
• Excellent leadership Skills.
• Excellent communication skills.
• A clear alignment with the practices core values.
• Dedication and Accountability
• Doing the Right Thing
• Going Above and Beyond
• Being Proactive
• No Drama

Desirable

• HR Management within a healthcare setting.
• Primary care experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Peel Medical Practice

Address

2 Aldergate

Tamworth

Staffordshire

B79 7DJ

Employer's website

https://www.peelmedicalpractice.com/ (Opens in a new tab)

Employer details Employer name

Peel Medical Practice

Address

2 Aldergate

Tamworth

Staffordshire

B79 7DJ

Employer's website

https://www.peelmedicalpractice.com/ (Opens in a new tab)