Practice Broker - Fixed Term

Henry Schein; East Midlands; On-site; GBP 30,000 - 45,000; Full time

Job summary

Henry Schein is seeking a Fixed Term Practice Broker (Maternity Cover) in Derby. This role involves the marketing and sale of dental practices while ensuring excellent customer service. Key responsibilities include developing client relationships, managing the sale process, and promoting dental practices. Ideal candidates will have strong sales experience, excellent customer service skills, and ideally some knowledge of the dental industry. The position requires flexibility, including the possibility of working outside standard hours and attending events.

Qualifications

• Experience of selling financial services products and services desirable.
• Comfortable working in a competitive sales environment.
• Insight into the dental industry is desirable.

Responsibilities

• Develop and maintain client relationships through appropriate propositions.
• Ensure excellent customer service for both buyers and sellers.
• Liaise with clients, solicitors, and financiers.

Skills

Excellent customer service skills

Sales experience

Understanding of EBITDA

Time management

Experience in a technical customer service role

Education

Good standard of education up to A level / NVQ

Excel and MS Office suite accreditation

Job description

Fixed Term Practice Broker (Maternity Cover) - Derby

The Practice Broker will take responsibility for the marketing, promotion, and sale of dental practices, ensuring excellent customer service by maintaining constant communication with all clients. The role involves registering buyers and sellers, collecting specifications, arranging viewings, negotiating offers, liaising with solicitors and financial institutions, and providing regular updates throughout the process. The broker will also manage incoming calls, handle deposits, advise buyers on practice selection, and promote practices for sale. Flexibility is key: tasks may change, and the role may require attending dental seminars, exhibitions, practice visits, and working outside standard office hours.

Job Responsibilities

• Develop and maintain client relationships through appropriate propositions, ethical methods, and internal liaison.
• Ensure excellent customer service for both buyers and sellers.
• Liaise with clients, solicitors and financiers to expedite the sale process.
• Manage seller and buyer expectations regarding business timescales and quality levels.
• Monitor sales, aiding buyers and sellers throughout the full cycle of their sale/purchase.
• Maintain a sound knowledge of marketing, sales and completion process, while following current dental legislation.
• Ensure effective communication with key seller/client relationships.
• Design marketing brochures and promotional materials.
• Maintain client confidentiality and manage time effectively.
• Meet and exceed set targets and ensure all sellers/buyers are aware of our terms, conditions, and policies.
• Examine accounts, financial statements, and liaise with banks and solicitors.
• Analyse information and prepare plans best suited to individual clients.
• Promote the company internally within the Henry Schein group and externally, attend events, and network effectively.
• Ensure effective IT system management, database maintenance and collaboration with transition to new systems as required.
• Actively recognise and improve business' information systems and procedures.
• This role is extremely varied; therefore, the job description is not exhaustive and the role holder will be required to participate in other duties as required by the business.

Job Skills & Experience Required

Qualifications

• Good standard of education up to A level / NVQ.
• Excel and MS Office suite accreditation preferable.

Required Training Or Qualifications

• Henry Schein suite of compliance training upon commencement of role.

Skill & Experience

• Experience of selling financial services products and services desirable.
• Experience of working on a consultative basis with customers.
• A general understanding of EBITDA desirable.
• Comfortable working in a competitive sales environment.
• Excellent customer service skills, preferably gained through experience in a technical customer service role.
• Sound knowledge of marketing sales and completion processes desirable.
• Great time management, and the ability to juggle multiple competing stakeholders.
• Insight into the dental industry is desirable, although not a requirement.
• Comfortable working in a busy, multidisciplinary team, to achieve overall business objectives.

Person Specification

• An open communicator, who has a persuasive, consultative selling style.
• Someone who likes building and maintaining relationships with stakeholders through a "how can I help you" approach.
• A thorough worker who approaches tasks methodically.
• An individual who focuses on the need for accuracy and rules.
• A congenial and cooperative team member with an efficient, precise work ethic.
• Someone who is detail-oriented, with a preference for high quality and technical expertise.

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.