Practice and Risk Manager

TAILORED SOLUTIONS RECRUITMENT LTD; Cardiff; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Best Practice and Risk Manager to join their collaborative team in Cardiff. This impactful role involves overseeing regulatory and compliance operations, ensuring that quality and risk management systems are effective across all offices. The successful candidate will manage professional indemnity claims, conduct audits, and support AML compliance. With a friendly culture and a commitment to quality legal advice, this firm offers a competitive salary and excellent benefits, including hybrid working options and professional development support. If you're ready to advance your compliance career, this opportunity is perfect for you.

Benefits

35-hour working week

25 days holiday + bank holidays

Agile/hybrid working options

Cycle to Work scheme

Professional subscription support

Discounted legal services

Qualifications

• Strong legal or compliance background with appropriate professional qualifications.
• Proven ability to manage complex regulatory and risk matters.

Responsibilities

• Manage the firm's professional indemnity insurance claims process.
• Support investigations into client complaints and compliance incidents.

Skills

Compliance Management

Risk Management

Regulatory Reporting

Communication Skills

IT Skills (Microsoft Office)

Education

Professional Qualifications in Law or Compliance

Tools

Microsoft Office Suite

Job description

Practice and Risk Manager - Cardiff
Location: Cardiff | Salary: Competitive + Excellent Benefits

Are you a compliance-savvy professional with a sharp eye for detail and a passion for risk management in the legal sector?

TSR Legal are working with a renowned regional law firm with offices in Cardiff who are seeking a Best Practice and Risk Manager to join their collaborative and forward-thinking team in Cardiff.

This is a fantastic opportunity to join a firm that's celebrated for its friendly and open culture, delivering quality legal advice to a wide range of private and public sector clients across the UK and internationally.

The Role

Working closely with the Head of Best Practice & Risk, you will be at the heart of the firm's regulatory and compliance operations. You'll help ensure that all quality, risk, compliance and information security systems run smoothly across all offices. From professional indemnity claims and client complaints, to AML audits, compliance breach investigations and preparing regulatory reports - this is a broad, impactful role where attention to detail and initiative are key.

Key Responsibilities:

• Manage the firm's professional indemnity insurance claims process.
• Support investigations into client complaints, data breaches, and compliance incidents.
• Conduct internal file audits and support internal/external ISO audits.
• Maintain and monitor team registers, compliance calendars, and vetting protocols.
• Work closely with the MLRO on AML compliance and client onboarding.
• Liaise with credit control regarding debt-related risk matters.
• Provide management reports and data for strategic reviews.
• Answer compliance and AML queries from legal teams.
• Keep internal policies and procedures up to date in response to new legislation.

What We're Looking For:

• Strong legal or compliance background with appropriate professional qualifications.
• Proven ability to manage complex regulatory and risk matters within a professional services environment.
• Excellent communication skills - both written and verbal.
• Proactive, highly organised, and comfortable managing multiple deadlines.
• Strong IT skills, particularly with the Microsoft Office suite.
• A collaborative and flexible team player, able to project professionalism at all levels.

Benefits:

• Competitive salary
• 35-hour working week (Mon-Fri, 9am-5pm)
• 25 days holiday + bank holidays (increasing with service)
• Agile/hybrid working options
• Cycle to Work, holiday purchase and other salary sacrifice schemes
• Professional subscription support
• Discounted legal services

If you're ready to take the next step in your compliance career with one of the UK's most respected regional firms, we'd love to hear from you.

To express your interest in this position, or to find out more, please contact Rachel Phillips at TSR Legal : [e-mail] / 02920 388100