PR Senior Account Manager - Crisis & Litigation

KRG Holdings Ltd; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid workin

Private healtcare, including discounts

Cycle to Work scheme

5% employer pension contribution match

25 days' annual leave, increasing by 1

Sabbatical available after 5 years'

Enhanced Maternity & Paternity leave

Job summary

KRG Holdings Ltd. is seeking a Senior Account Manager with a strong background in Crisis and/or Litigation PR to lead day-to-day client delivery and mentor junior staff.

You will act as a senior adviser to key clients, guide strategic comms, and manage relationships across retained and project work. You will collaborate with senior leaders on complex challenges, oversee high-quality materials, and help grow a dynamic team in a fast-moving environment.

Qualifications

• Proven experience across Crisis and/or Litigation PR at Account Manager or Senior Account Manager level.
• Strong media relations and communications experience.
• Previous people-management/line-management experience.
• Excellent client management and communication skills.
• Ability to work confidently across multiple accounts and priorities.
• Strong writing, editing and strategic communications skills.
• Commercially aware and organised with ownership mentality.

Responsibilities

• Take ownership of day-to-day account delivery across a portfolio of clients.
• Act as a trusted senior point of contact, building lasting client relationships.
• Provide communications counsel across complex and sensitive issues.
• Develop and execute communications strategies with senior team members.
• Lead media relations activity and identify opportunities.
• Draft and oversee press releases, pitches and briefings.
• Mentor junior team members including Account Executives and Interns.
• Support recruitment and development of the team.
• Contribute to commercial performance and profitability of accounts.
• Oversee account processes and day-to-day delivery.

Skills

Media relations

Client management

Strategic communications

People management

Job description

KRG are exclusively partnering with an independent communications agency who have recently been acquired to appoint a Senior Account Manager into their growing team as they onboard more clients.

This is a brand-new opportunity created as a result of exciting client wins and continued team growth, offering the chance to join an established agency at an important stage of its development.

We're looking for an experienced PR professional with a strong background in Crisis and/or Litigation PR, who is ready to take ownership of high-profile client accounts while playing an important role in developing the next generation of talent within the team.

The Opportunity

As Senior Account Manager, you'll take ownership of day-to-day account delivery across a portfolio of clients (retained & project based), acting as a trusted adviser and key client contact.

You'll work closely with senior leadership on complex communications challenges, bringing strong strategic thinking, excellent media relations skills and a calm, considered approach to sensitive situations.

Alongside your client responsibilities, you'll have genuine people-management responsibility, managing and mentoring junior team members including Account Executives and Interns.

Key Responsibilities

• Manage a portfolio of client accounts, taking ownership of day-to-day delivery and client relationships
• Act as a trusted senior point of contact, building strong and lasting relationships with clients
• Provide communications counsel across complex and sensitive issues
• Bring specialist experience across Crisis and/or Litigation PR, supporting clients through challenging situations
• Develop and execute communications strategies alongside senior members of the team
• Lead media relations activity, identifying relevant journalists and proactively developing opportunities
• Draft, edit and oversee high-quality communications materials including press releases, pitches, briefings and opinion pieces
• Monitor the news agenda and provide clients with relevant insight and counsel
• Work collaboratively with wider teams to ensure excellent client delivery
• Take responsibility for account processes, team workloads and day-to-day delivery
• Support the commercial performance of accounts, including identifying opportunities for growth and maintaining profitability
• Line manage and mentor junior team members, including AEs and Interns
• Set work, provide constructive feedback and support the ongoing development of junior colleagues
• Contribute to recruitment, appraisals and the wider development of the team

What We're Looking For

• Proven experience working across Crisis and/or Litigation PR at an Account Manager or Senior Account Manager level
• Strong media relations and communications experience
• Previous people-management/ line-management experience
• Excellent client management and communication skills
• Ability to work confidently across multiple accounts and competing priorities
• Strong writing, editing and strategic communications skills
• Commercially aware, organised and able to take ownership

Why Join?

• Brand-new role created due to client wins and team growth
• Recent acquisition allowing for an independent agency feel with the support and stability of a larger group
• Join an established, independent communications agency with an exciting pipeline of work
• Opportunity to work on complex and high-profile communications challenges
• Genuine responsibility for people management and team development
• Strong opportunity for progression as the agency continues to grow

Benefits / Perks

• Hybrid workin
• Private healtcare, including discounts on gym memberships and cashback options for healthcare and dental
• Cycle to Work scheme
• 5% employer pension contribution match
• 25 days' annual leave, increasing by 1 day for each year of service
• Sabbatical available after 5 years' service
• Enhanced Maternity & Paternity leave

Interested?

This is a unique opportunity, exclusively managed opportunity with KRG and is not currently being advertised publicly.

If you're an agency PR professional with Crisis/Litigation experience and are looking for your next step into a senior, client-facing and people-management role, we'd love to hear from you.