Pr. Enterprise Transformation, Professional Services

Amazon; London; On-site; GBP 80,000 - 150,000; Full time

Job summary

Join a forward-thinking company as an Enterprise Transformation Leader, where you will drive customer cloud transformations and foster innovation. In this pivotal role, you'll leverage your extensive experience in cloud computing and change management to guide clients through their journey to the AWS cloud. You will build and lead a team dedicated to delivering exceptional results, ensuring that customers realize the full potential of cloud technologies. This role demands a strategic mindset and a passion for problem-solving, making it an exciting opportunity to shape the future of cloud adoption for diverse organizations. If you're ready to make a significant impact, this position is for you.

Qualifications

• 10+ years leading large-scale technical programs with proven leadership.
• Experience in customer-facing roles with advanced technologies.

Responsibilities

• Orchestrate cloud transformation strategies for customers.
• Develop long-term relationships and engage with stakeholders.

Skills

Cloud Computing

Change Management

Customer Engagement

Technical Acumen

Problem Solving

Organizational Change Management

Education

Bachelor's Degree

Master's Degree

Tools

AWS Services

Generative AI

Job description

Pr. Enterprise Transformation, Professional Services

The Amazon Web Services (AWS) Professional Service is seeking an Enterprise Transformation Leader to help customers realize sustained business value by accelerating customers' innovation and transformation journey. The successful candidate will build and develop a team that works with our advanced cloud adoption customers to help them design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions, leveraging AWS Services including Generative AI, that fulfill their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a Professional Services, you are a thought leader with a strategic, insurgent business mindset. You use your technical acumen, enterprise transformation experience, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners.

As a leader, you and your team will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span tech teams, executives, and business units.

At AWS we value critical thinking, self-motivation, and thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a thought leader, you have a business outcome mindset, broad technical background, and are a driven problem-solver. You use data to make decisions, express yourself thoughtfully, and are passionate about delivering Earth’s most customer-centric experiences.

Key Job Responsibilities

1. Orchestrate a near, mid, and long-term vision and strategy for the overall customer’s cloud transformation by collaborating with the customer, account team and the whole Professional Services team.
2. Demonstrate excellent customer engagement skills through all levels of an organization and develop long term relationships based on excellence.
3. Maintain a broad and in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers.
4. Possess a strong background in change management and incorporating organizational change best practices seamlessly into project delivery.
5. Accelerate customer adoption through education and enablement.
6. Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption as well as best practice implementations.
7. Develop and utilize strong writing skills to partner with stakeholders and develop customer and business plans, and develop the team's writing skills.
8. Manage time efficiently and align and engage required Customer, AWS, and Partner teams to accelerate customer’s cloud journey.
9. Be a thought leader across Amazon organizations to knowledge.

Minimum Requirements

1. 10+ years experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion.
2. 10+ years experience in a customer-facing role, engaging with customer executives, technologists and/or partners to solve business problems with advanced technologies.
3. Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams.
4. Direct experience implementing cloud services including migrations, modernization projects, and/or industrial solutions.
5. Strong understanding of Global Fortune 500 enterprise customers and partners operations, technology, and process.
6. Direct people management experience leading a team of at least 10 technical consultants.
7. Demonstrated ability to think strategically about cloud business, product, and technical challenges.
8. Experience with design of modern, scalable delivery models for technology consulting services.
9. Enterprise transforming implementation and operations experience, including identifying the relationships between business services, information, applications, and global infrastructure assets.

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