PR Account Manager - Consumer Lifestyle

Ogilvy UK; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading global marketing agency in the UK is seeking an experienced Consumer Account Manager. This role involves managing press office functions and executing innovative campaigns for a tech brand and a tourism brand. Candidates must have a strong network in consumer PR and exemplary communication skills. This is an exciting opportunity to join a dynamic team committed to delivering impactful results.

Benefits

25 days annual leave

Flexible Working Model

Up to £25.00 for exercise class membership

Qualifications

• At least one year’s experience at Account Manager level.
• Proven experience delivering consumer campaigns and events.
• Strong network of media contacts in the consumer lifestyle sector.

Responsibilities

• Manage a portfolio of client accounts and oversee press office functions.
• Build and maintain strong relationships with clients and key journalists.
• Lead proactive and reactive media relations for clients.

Skills

Strong communication

Project management

Creativity

Job description

About Ogilvy

Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948. Ogilvy UK specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science. Our world‑class award‑winning creative campaigns deliver solutions for clients including Sainsbury’s, Argos, Mondelēz International, Unilever, TK Maxx and Pernod Ricard. In 2023, Ogilvy UK celebrated its 75th anniversary and was the most awarded agency in Europe. Ogilvy is home to the largest influencer marketing practice globally, and hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – now in its 12th year.

The Role

We’re seeking an experienced and enthusiastic Consumer Account Manager to join our Consumer PR team. You’ll play a pivotal role across two accounts, a large tech brand and a tourism brand, managing press office functions, developing and executing creative campaigns and events, and cultivating strong relationships with clients, internal teams, and media.

We’re looking for someone passionate about creativity and innovation, who embraces diverse perspectives, with a strong interest in consumer lifestyle, and a commitment to delivering exceptional client results. Collaborating closely with clients, you’ll understand their goals and translate them into impactful consumer campaigns and effective press office strategies. Key responsibilities include proactive and reactive media relations, strategic client counsel, and end‑to‑end campaign delivery.

The ideal candidate brings consumer lifestyle expertise, established press contacts, and a proven track record in consumer PR, including managing press offices, complex campaigns, PR retainers, and junior team members. Essential skills include excellent communication, interpersonal, organisational, and project management abilities, along with a creative mindset and the ability to generate innovative ideas that drive client success. This is an exciting opportunity to join a dynamic agency and talented team.

Key Responsibilities

• Manage a portfolio of client accounts, overseeing press office functions and executing consumer PR campaigns, including budget and timeline management, to ensure client satisfaction.
• Maintain a finger on the pulse of the news agenda, particularly within the tech, lifestyle and cultural spaces, to drive compelling client communications tactics.
• Build and maintain strong relationships with clients, serving as their day‑to‑day point of contact and source of advisory.
• Build and maintain strong relationships with key journalists across UK national and consumer lifestyle media.
• Lead proactive and reactive media relations, securing coverage for clients across a broad range of publications.
• Write compelling press releases, briefing notes, messaging and pitches that fit the clients’ tone of voice and ladder up to agreed communications strategies.
• Collaborate with cross‑functional teams, including creative, strategy, analytics, and influence to manage and execute multi‑channel consumer PR campaigns.
• Monitor and analyse campaign performance using data to inform decision‑making and optimise campaign effectiveness.
• Mentor and develop junior team members, providing guidance and support.
• Support senior team members with planning, including providing background research and media landscape expertise.
• Ensure compliance with internal processes and procedures, including timesheets, invoicing, and project management tools.

Requirements

• At least one year’s experience at Account Manager level.
• Proven experience delivering consumer campaigns and events with high‑profile talent, press and influencers.
• Strong network of media contacts with a passion for, and proven experience in, the consumer lifestyle sector.
• Strong understanding of the consumer media landscape, including new trends and social media.
• Strong writing skills with experience creating press releases and compelling media pitches.
• Experience managing press office retainers and large‑scale PR campaigns.
• Excellent communication, project management, and organisational skills.
• Experience in a fast‑paced agency environment is preferred.
• Demonstrated experience in building consistently productive relationships.
• The ability to remain optimistic under pressure.
• Strong experience in key stakeholder management.
• A creative outlook with the ability to maximise project potential by keeping abreast of and utilising new industry developments and technology.

How we help you Thrive

• 25 days annual leave + 1 Volunteer Day
• Enhanced Maternity, Adoption and Shared Parental Leave
• Flexible Working Model with core working hours: 10am – 4pm
• Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests and development budgets and Wellbeing incentives and activities throughout the year
• Season Ticket Loan and Cycle to Work Scheme
• Life Assurance

Equal Employment Opportunity

We are an equal opportunity employer and we’re committed to creating an inclusive, welcoming environment for anyone who wants to work at Ogilvy. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.

If you live with a disability and you would like to take advantage of our offer of a guaranteed interview under the Disability Confident Scheme, please ensure you fill out our voluntary Equal Opportunities Questionnaire when applying.