PPMD Senior IT Field Engineer

NHS Arden & GEM CSU; Kettering; On-site; GBP 37,000 - 45,000; Full time

Job summary

An established industry player is seeking a skilled Senior IT Field Engineer to join their dynamic Projects team. This role is crucial for the Wireless Access Point Refresh Project and will involve both field and office work in Northamptonshire. The ideal candidate will possess strong networking and problem-solving skills, along with a degree in IT and relevant certifications. Join a multi-award-winning organization that values innovation and teamwork, where your contributions will directly impact patient care and health outcomes. If you are passionate about technology and improving healthcare delivery, this opportunity is perfect for you.

Qualifications

• Educated to degree level in IT or equivalent with significant experience.
• Advanced IT certification required (e.g., Microsoft or Cisco).

Responsibilities

• Work as a technical subject matter expert within the Projects team.
• Assist in project delivery and maintain stakeholder relationships.

Skills

Networking

Problem-solving

Interpersonal skills

Customer service

Analytical skills

Education

Degree in relevant IT subject

Advanced IT certification (Microsoft/Cisco)

Tools

PRINCE2 project management methodology

Job description

Main area Information Management and Technology Grade NHS AfC: Band 6 Contract Fixed term: 6 months (Field Based Northamptonshire) Hours Full time - 37.5 hours per week Job ref 880-6905842-A

Employer Arden and GEM Commissioning Support Unit Employer type NHS Site Haylock House Town Kettering Salary £37,338 - £44,962 pa Salary period Yearly Closing 09/02/2025 23:59

NHS AfC: Band 6

Arden & GEM is a leading Commissioning Support Unit (CSU) working across the health and care system in England to provide transformational solutions, business support and clinical services. We work in partnership with other health and care organisations to design, develop and deliver better care for patients that improves health outcomes while making efficient use of resources.

Job overview

As a result of ongoing project work, we are looking for an experienced field engineer for a 6 month Fixed Term Contract. The engineer will be part of the Northamptonshire Projects team, dedicated to assisting with the Wireless Access Point Refresh Project. This post will be mostly field-based in Northamptonshire with some office work.

Main duties of the job

Band 6 Senior IT Field Engineer to work within the Projects/Programmes Management and Delivery (PPMD) team as a technical subject matter expert. The primary focus will be working alongside other technical and project staff and assisting with project delivery. The role requires a good understanding of networking and problem-solving skills.

Working for our organisation

We are a multi-award-winning organisation that has achieved the prestigious Investors in People Platinum Award. We believe that every team member should have the opportunity to contribute and share their ideas.

Detailed job description and main responsibilities

Core Duties and Responsibilities include:
• Work under general direction within a clear framework of accountability.
• Maintain constructive relationships with internal and external stakeholders.
• Assist the Project/Programme Manager to develop and maintain high standards of Technical Delivery.
• Participate in regular IT customer and internal stakeholder meetings regarding projects.

Person specification

Mobility

• Car driver / owner or reasonable alternative.
• Full UK Drivers License

Education / Training / Qualifications

• Educated to degree level in relevant IT subject or equivalent plus significant experience.
• An advanced recognised Industry standard qualification in IT (e.g., Microsoft or Cisco certification).
• Working knowledge of PRINCE2 project management methodology.

Experience

• Experience providing senior level complex technical support through a team of service engineers.
• Significant experience in providing complex, specialist support.
• Experience working in an NHS IT Technical environment.

Skills / Abilities

• Excellent interpersonal and customer service skills.
• Ability to analyse and interpret information.
• Problem-solving skills and ability to respond to unexpected demands.

Interpersonal Skills

• Clear communicator with excellent writing and presentation skills.
• Able to manage difficult situations with customers.

Please submit your application form without delay to avoid disappointment; we will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.