Power Designer

BT Group; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading telecommunications company in Greater London is looking for a skilled professional to enhance customer experience by managing projects and technical teams. The role requires being a qualified electrician and having hands-on experience with electrical systems and customer service. Responsibilities include direct engagement with clients, overseeing project delivery, and ensuring top-notch service performance. The position offers competitive benefits and the opportunity for career growth in a dynamic environment.

Benefits

Competitive salary

10% on target bonus

BT Pension scheme

On-call allowance

25 days annual leave

Flexible benefits including cycle to work and healthcare

World-class training and development opportunities

Qualifications

• Ability to read and follow detailed electrical schematic drawings.
• Clerk of Works experience and ability to deliver construction projects.
• Experience in design, planning, and installation of power plant systems.

Responsibilities

• Engaging with customers to improve service performance.
• Managing escalations and project delivery coordination.
• Ownership of new projects from proposal to transition.

Skills

Network Design

Network Delivery

Customer Service

Decision Making

Performance management

Education

Fully qualified electrician to 18th Edition C & G 2382

Tools

HEVACOMP

CAS System

BMS (Trend)

Environmental control systems (Scada)

Job description

What you’ll be doing

• Engaging with key customers and improving customer experience by delivering repair, provision and service availability performance with a focus on continuous improvement creating standout service.
• Managing escalations and work allocation whilst co‑ordinating project delivery and working alongside the wider project team and other technical leads. You will manage escalations and co‑ordinate power project delivery
• Take ownership of requests for new projects and platform works from proposal generation and design concept through transition to in‑life service ops. You will help develop and support the pipeline of new projects and understand the impact on the workforce.

Essential Skills

• Network Design
• Network Delivery
• Customer Service
• Decision Making
• Performance management

What we'd like to see on your CV

You’ll definitely :

• Be a fully qualified electrician to 18th Edition C & G 2382 and a working knowledge of HEVACOMP & CAS system
• Have the ability to read and follow detailed electrical schematic drawings as well as producing your own to a high level of detail
• Have Clerk of Works experience and proved ability of delivering construction projects
• Have experience of design, planning and installation of D.C power plant systems and power & cooling systems
• Have experience of BMS (Trend) and Environmental control systems (Scada)
• Be HV trained – AP or CP.

You might even :

• Have a good working knowledge of generators, controls, air conditioning systems, Sizing, airflow etc and knowledge of UPS systems and LV and HV systems

Benefits

• Competitive salary
• 10% on target bonus (Depending on country based)
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• On-call allowance (Depending on requirements of the job role)
• 25 days annual leave (not including bank holidays), increasing with service
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan
• World-class training and development opportunities
• From January 2025, equal family leave : receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support : including help with menopause symptoms, cancer screenings, period care and more.
• 24 / 7 private virtual GP appointments for UK colleagues
• 2 weeks paid carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages
• Access to 100’s of retail discounts including the BT shop

#LI-Hybrid

Security is one of the fastest growing parts of our global organisation. We are protecting our networks from more than 6,500 cyber attacks each day, investing over £40m in research each year - and in employing nearly 3,000 people, we’re also the largest private cyber employer in the UK. With incredible opportunities to learn, develop and grow your skills, we’ll invest in you, nurture your potential and shape your future – whatever your background or experience.

In today’s world, safe and secure digital connections have never been more vital. You’ll be joining a global company operating at the forefront of the information age : BT employs 90,000 people in 180 countries. With huge scale, we’re capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed. Play your part. Make a difference. We are the Protectors. A FEW POINTS TO NOTE : Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.