Power BI/Reporting Services Developer

Smartedgesolutions; Basildon; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading IT services and consulting company is seeking a Service Desk Analyst in Basildon. You will troubleshoot IT issues, provide remote support, and utilize your language skills to assist customers. Ideal candidates will have a high school diploma, experience in service desks, and fluency in multiple languages.

Qualifications

• Experience in Service Desk, Help Desk, or Customer Support roles is preferred.
• Languages required: German, French, Italian, Dutch, or Czech at a business level.
• English for communication, interviews, and training.

Responsibilities

• Troubleshoot IT-related issues and handle customer requests.
• Provide remote support through channels such as telephone, email, or chat.
• Support top customers using your language skills.

Skills

Troubleshooting

Customer Support

Windows

Office 365

Network Troubleshooting

Education

High School Diploma

Job description

Technology Research Associate (UK/EU Recruitment)

Be among the first 25 applicants and direct message the job poster from Smartedge Solutions.

As a Service Desk Analyst, you will:

• Troubleshoot IT-related issues and handle customer requests.
• Provide remote support through channels such as telephone, email, or chat.
• Support our top customers using your language skills.

What you will bring:

• A high school diploma.
• German, French, Italian, Dutch, or Czech at a business level.
• English for communication, interviews, and training.

Your main advantages:

• Experience in Service Desk, Help Desk, or Customer Support roles.
• Ability to interact with customers and provide solutions.
• Skills in Windows, Office 365, and network troubleshooting.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

Referrals can increase your chances of interviewing at Smartedge Solutions by 2x.

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