Power Apps Business Analyst

ZipRecruiter; Harlow; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading company is seeking a Business Analyst to bridge legal professionals and product teams. You will optimize workflows utilizing AI-driven tools for case management and billing, contributing to significant enhancements in legal tech. Join a fast-growing team offering hybrid work options and career growth opportunities.

Benefits

Hybrid working options

Career growth opportunities

Agile work environment

Qualifications

• Experience in SaaS, legal tech, or professional services.
• Proven track record of translating legal workflows into digital solutions.
• Detail-oriented with strong analytical skills.

Responsibilities

• Conduct workshops to understand processes and user needs.
• Document requirements and create process flows.
• Collaborate with teams to design and validate features.

Skills

Communication

Stakeholder Management

Analytical Skills

Problem Solving

Process Modelling

Education

3+ years of experience as a BA or Product Analyst

Tools

Microsoft Power Platform

Azure

SharePoint

Job description

Job DescriptionJob Title:Business Analyst
Location:UK (Hybrid/Remote options possible)
Salary:Up to £55,000 per annum, depending on experience (DOE)
About Tsuro
Tsuro is reshaping legal tech by empowering law firms to deliver better outcomes for both clients and businesses. Their platform is a unified, AI enabled, low code legal practice management system built on Microsoft technologies. It streamlines client onboarding, CRM, document management, financial workflows, matter handling, and compliance—all within a seamless ecosystemtsuro.co.uk.
Role Overview
As a Business Analyst at Tsuro, you’ll act as the bridge between legal professionals, product teams, and technologists. You’ll help translate real-world legal practices into digital workflows, optimizing how lawyers and firms leverage AI-driven tools for case management, billing, and client engagement.
Key Responsibilities

• 
  Stakeholder Engagement
  Conduct workshops, interviews, and surveys with legal staff and practice managers to understand current processes, challenges, and user needs.




• 
  Requirement Gathering & Analysis
  Elicit and document detailed requirements (functional, non-functional, system integrations) and map them to use cases, journeys, and workflows specific to legal matter handling, CRM, and billing processes.




• 
  Process Modelling
  Develop current & future state process flows (e.g., client matter onboarding, estimation, document lifecycle) and propose improvements leveraging Tsuro’s low-code solution.




• 
  Solution Design & Validation
  Collaborate with UX, product managers, and engineers to ideate, prototype, and validate features on Tsuro’s Microsoft?based platform.




• 
  User Story & Acceptance Criteria
  Write user stories, epics, and acceptance criteria aligned with Agile methodology to support development cycles and ensure clarity in deliverables.




• 
  Testing & Quality Assurance
  Work with QA to design test scenarios, support UAT, and ensure new modules meet business needs before release.




• 
  Prioritisation & Backlog Management
  Assist Product Owners to prioritise requests based on ROI, risk, and strategic objectives.

Required Qualifications

• 3+ years’ experience as a BA or Product Analyst in SaaS, especially legal tech, legal services, or professional services domains.




• Proven track record of translating legal workflows (e.g., client onboarding, case management, billing) into digital solutions.




• Strong process modelling skills (BPMN or equivalent).




• Excellent communication and stakeholder management, especially with end?users like lawyers, paralegals, and business managers.




• Experience writing clear user stories and acceptance criteria for Agile dev teams.




• Comfortable with Microsoft tech stack (Power Platform, Azure, SharePoint) or a willingness to quickly learn.




• Detail?oriented with a blend of analytical and problem-solving skills.

Nice to Have

• Experience in low-code/no-code platforms (e.g., MS Power Apps).




• Familiarity with AI-driven SaaS platforms in legal or financial services.




• Basic understanding of regulatory and compliance frameworks relevant to UK law firms.




• Exposure to CRM, document management, or financial systems analytics.

What You’ll Gain

• Join a fast-growing scale-up transforming legal services via AI.




• Influence product design delivering direct value to legal professionals.




• Work in an inclusive, agile environment with hybrid and remote working flexibility.




• Career growth into senior BA, Product Owner, or Product Management roles as the platform evolves.