Post Room Supervisor

Sodexo; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is seeking a Post Room Supervisor in Manchester. You will oversee daily mail operations, manage a small team, and ensure compliance with Health & Safety standards while delivering excellent customer service. The role offers a chance to be part of a supportive team with benefits including mental health support and financial tools.

Benefits

Mental health & wellbeing support

Employee Assistance Programme

24/7 virtual GP & lifestyle rewards

Discounts for you & family

Financial tools & retirement plan

Cycle to Work

Paid volunteering day

Qualifications

• Ability to work independently and take initiative.
• Experience supervising a small team.

Responsibilities

• Supervise post room staff and daily operations.
• Sort, deliver, and process incoming and outgoing mail accurately and on time.
• Manage stationery deliveries and assist with manual handling tasks.
• Support cleaning, catering, and reception teams when required.

Skills

Knowledge of Health & Safety procedures

Strong communication and teamwork skills

Job description

Overview

As a Post Room Supervisor at HMRC Manchester. You will deliver the highest standards of customer service while managing an efficient, professional mail service for clients and on-site contractors. This includes sorting, delivering, and franking mail, as well as supervising a small team of Post Room Operatives. The role also involves supporting stationery deliveries, carrying out general cleaning duties, and assisting with catering, reception, or other site tasks when required.

What you'll do

• Supervise post room staff and daily operations.
• Sort, deliver, and process incoming and outgoing mail accurately and on time.
• Manage stationery deliveries and assist with manual handling tasks.
• Support cleaning, catering, and reception teams when required.
• Report faults, hazards, or maintenance issues promptly.
• Ensure high standards of hygiene, uniform, and PPE use.
• Maintain safety standards and follow all Health & Safety procedures.
• Complete paperwork accurately and meet service standards.
• Assist with recruitment, induction, and probation reviews.
• Maintain first aid boxes and communicate with departments on collections.

What you bring

• Essential: Knowledge of Health & Safety procedures.
• Strong communication and teamwork skills.
• Security clearance (or ability to obtain).

• Desirable: Ability to work independently and take initiative.
• Experience supervising a small team.

What we offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you, you’ll act with purpose and have an impact through your everyday actions, and you’ll be able to thrive in your own way. In addition, we offer:

• Mental health & wellbeing support
• Employee Assistance Programme for personal, legal, and financial advice
• 24/7 virtual GP & lifestyle rewards
• Discounts for you & family
• Financial tools & retirement plan
• Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!