Post Room Operative

ISS Facilities Services; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading facility management company is seeking a Porter/Mover to support daily operations. This role involves managing post and deliveries, ensuring accuracy, and providing excellent customer service. The ideal candidate is enthusiastic and reliable, with strong communication skills. Working hours are Monday to Friday, 8 am - 5 pm. This position offers a competitive hourly rate of £14.00 - £14.50, with a permanent contract. Join a company dedicated to inclusivity and professional growth.

Qualifications

• Enthusiastic approach to work.
• Demonstrated exceptional timekeeping and reliability.
• Ability to work efficiently both independently and as part of a team.

Responsibilities

• Ensure names at collection points are kept accurate and up to date.
• Receive and distribute post, parcels, and deliveries to the correct recipients.
• Manage equipment in line with contractual specifications.
• Load and unload vehicles attending the building.
• Maintain high standards of hygiene and cleanliness.
• Uphold health and safety values.

Skills

Effective communication skills

Excellent customer service skills

Ability to work independently and as part of a team

Timekeeping and reliability

Ability to work under pressure

Job description

Porter/Mover

Contract: Government

Location: London, SW1A 2AS

Hours of work: 40

Working pattern: Monday to Friday 8am - 5pm

Contract type: Permanent

Hourly rate: £14.00 - £14.50

If you are organised, supportive, and able to work well as part of a team, the role of Post Room Operative / Porter with ISS UK offers an excellent opportunity to develop your career.

Post Room Operatives / Porters play a key role in the site’s daily operations, ensuring services are delivered efficiently while maintaining high standards of organisation and accuracy.

This role requires professionalism and discretion when interacting with VIPs and building users, alongside a strong commitment to accuracy and service excellence.

You will work closely with ISS building users, customers, and operational support teams to ensure effective service delivery and uphold high operational standards.

The Role

• Ensure names at collection points and pigeonholes in the post room are kept accurate and up to date.
• Receive and distribute post, parcels, deliveries, and internal courier items to the correct recipients.
• Manage all associated equipment, including franking machines and trolleys, in line with contractual specifications.
• Load and unload vehicles attending the building, including supply partners and courier drivers.
• Take responsibility for site stock, ensuring it is handled appropriately and managed carefully.
• Maintain high standards of hygiene and cleanliness, ensuring compliance with company and statutory regulations.
• Uphold health and safety values, maintaining a secure and safe environment at all times.
• Work in line with company standards of accuracy and operational excellence.

About You

• Enthusiastic approach to work.
• Ability to work efficiently both independently and as part of a team.
• Effective communication skills.
• Excellent customer service skills with a professional attitude.
• Ability to work well under pressure.
• Demonstrated exceptional timekeeping and reliability.

The Company

ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.