Post Office Specialist Manager

TN United Kingdom; Moreton-in-Marsh; On-site; GBP 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dynamic Post Office Branch Manager who thrives in customer-focused environments. This role is pivotal in ensuring a high-performance culture, leading a dedicated team, and engaging with the community. You will be responsible for driving sales and delivering exceptional service while actively participating in social initiatives. With a commitment to member ownership and community support, this opportunity offers a unique chance to make a real difference. Join a forward-thinking organization that values its members and community, and embark on a rewarding journey today.

Benefits

60% discount on childcare fees

20% discount on food shopping

Up to £500 off holidays

Financial wellbeing app (Wagestream)

Paid volunteering hours

Mental health support (GroceryAid)

Full training and accredited development programs

Qualifications

• Experience in management, preferably in retail or sales.
• Strong leadership skills to inspire teams.

Responsibilities

• Accountable for store performance and customer experience.
• Lead team to drive sales and community engagement.

Skills

Management Experience

Leadership Skills

Customer Focus

Commercial Acumen

Communication Skills

Organizational Skills

Job description

About the role:

Our Branch Managers are the pillars that keep our Post Office thriving. They are known for putting customers first and for inspiring their branch team to deliver a memorable shopping experience. You will not just be a branch manager, but you will play an active part in engaging and building relationships with your community.

What makes us different? We invest a third of our profits in our members and a third in our community support initiatives. In a profit-driven world, we are the difference.

We’re proud to be owned by our members, and we’d love to be owned by you.

As a Post Office Branch Manager, you will:

• Take overall accountability for your store and team, ensuring a great customer experience is being delivered and highest standards are being adhered to
• Provide excellent leadership to your team to create a high-performance culture
• Be a positive role model to the team and advocate the co-op values
• Lead the team to drive sales, memberships and community engagement
• Drive people related activities such as training, development and performance, whilst still being hands on within the store when needed
• Be actively involved with social initiatives and volunteering hours to support your local community

Who are we looking for?

To be a successful candidate for this role you will need:

• Experience within management, preferably in a retail or sales setting
• Strong leadership experience and ability to inspire teams through leading by example
• To be customer focused, in order to deliver effective and efficient store experiences
• Commercial and business acumen
• Natural ability to listen, interact and communicate with customers and team members
• To be self-assured, organised and able to multi-task

What can we offer you?

• 60% discount on your childcare fees.
• Save 20% on your food shopping expenses.
• Get up to £500 off your next holiday.
• Benefit from Wagestream - our financial wellbeing app.
• Earn paid volunteering hours to give back to your community.
• Access GroceryAid for dedicated colleague mental health support.
• Engage in full training and accredited development programs.

Don't miss out on this opportunity to start your journey with us today!