Post Office Manager Mains (L1) - Shankill

Henderson Group; Antrim; On-site; GBP 27,000 - 56,000; Full time

Job summary

A leading company in the foodservice sector is looking for a Post Office Manager in Belfast. This role involves overseeing daily operations, enhancing customer service, and leading a team to maximize efficiency. With competitive pay, flexibility in working hours, and a supportive team culture, this position is ideal for candidate who values teamwork and ambition.

Benefits

Employee assistance programme

Staff discounts at SPAR/EUROSPAR

Discount scheme throughout UK/Ireland

Qualifications

• Customer-focused individual with excellent communication skills.
• Experience in cash handling and sales.
• Administrative experience is advantageous.

Responsibilities

• Maximize sales and profits while minimizing losses.
• Ensure customer satisfaction and quality service.
• Manage efficient daily operation of the Post Office.

Skills

Customer Focus

Team Leadership

Communication

Cash Handling

Sales Experience

Administrative Experience

Education

Good standard of education

Tools

Microsoft Office

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Post Office Manager Mains (L1)
£13.41 per hour & great benefits.

Position available between 24 to 40 hours per week, working within the hours of Monday-Saturday, 9.00am-5.30pm, with a degree of flexibility required.

EUROSPAR Shankill - 58 Shankill Road, Belfast, Co. Antrim, BT13 2BB

Who are we?

Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.

We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity.

A look into the role

Reporting to the Store Management Team, you will be responsible for the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.

As Post Office Manager you will be required to;

• Maximise sales and profit, and minimize loss, by carrying out allocated tasks in order to contribute to the continuous improvement of the Post Office and its staff.
  Serve customers according to the company procedures on customer satisfaction, leading in the successful daily operation of the Post Office branch.
  Handle & Balance cash accurately.
  Complete administration duties as required.
  Ensure an outstanding level of customer care at all times.
  Travel to other Post Office branches may be required as part of the job role.
  Complete other duties as required for the role.

Skills for Success

• The ideal candidate will be customer focused with the ability to lead a team as well as possess excellent written and verbal communication skills.
• Cash handling experience.
• Previous experience in sales/active selling as well as working towards sales targets.
• Back office administrative experience.

Desirable Criteria:

• A good standard of education.
• Working knowledge of Microsoft Office package.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working Hours

Position available between 24 to 40 hours per week, working within the hours of Monday-Saturday, 9.00am-5.30pm, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.

Completed applications must be submitted online by midnight on Thursday 12th June 2025.

*Communication on the progress of your application will be made via email and the career site, therefore please check regularly.

We are an equal opportunities employer.