Post Office counter Clerk

www.findapprenticeship.service.gov.uk - Jobboard; Eastham Village; On-site; GBP 21,000 - 23,000; Part time

Job summary

A local service provider in Eastham is seeking a reliable Post Office Counter Clerk. You will assist customers with postal and financial services, handle transactions, and maintain service quality. Preferred experience includes retail or customer service, with strong communication and numeracy skills necessary. This role offers a supportive environment with on-the-job training.

Benefits

Friendly working environment

On-the-job training

Career development opportunities

Qualifications

• Previous experience in retail, cashiering, or a customer service role preferred.
• Strong communication and numeracy skills.
• Good attention to detail and ability to follow procedures.

Responsibilities

• Serve customers with mail services, banking, and bill payments.
• Handle cash and card transactions accurately.
• Provide excellent customer service and resolve queries.

Skills

Customer service

Numeracy skills

Communication skills

Attention to detail

Job description

Location: Eastham Post Office
Position: Post Office Counter Clerk
Hours: 16 hours per week (permanent contract)
Salary: Pay: National Minimum Wage (based on age)
Start Date: As soon as possible
DBS Check Required: Yes (Basic Disclosure)

We are looking for a reliable and customer-focused Post Office Clerk to join our friendly team at the Eastham branch. As a Post Office Clerk, you will be the face of our service, helping customers with a range of postal and financial services in a professional and efficient manner.

Key Responsibilities:
- Serve customers with mail services, banking, bill payments, and other Post Office products

- Handle cash and card transactions accurately and securely

- Provide excellent customer service and resolve queries effectively

- Maintain up-to-date knowledge of products, services, and promotions

- Assist with stock control, merchandising, and general branch duties

Requirements:
- Previous experience in retail, cashiering, or a customer service role preferred

- Strong communication and numeracy skills

- Good attention to detail and ability to follow procedures

- Reliable, punctual, and trustworthy

- Basic IT skills

- Must be willing to undergo a Basic DBS check (Disclosure and Barring Service)

What We Offer:
- Friendly working environment

- On-the-job training

- Opportunities for career development within the Post Office network


To apply, please submit your CV and a short cover letter to [e-mail] (Please REF Eastham Post Office)