Post Office Clerk

Henderson Group; Belfast; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading foodservice provider in Belfast is seeking a Post Office Clerk to provide outstanding customer service and assist in daily operations. The role offers part-time and full-time positions with flexible hours. Candidates should have experience in cash handling and sales, and a good standard of education is desirable. This role offers great benefits, including employee discounts and support for community initiatives.

Benefits

Attractive pay

Employee assistance programme

Discount scheme throughout UK/Ireland

Staff discount at SPAR/EUROSPAR

Qualifications

• Experience in customer service and understanding customer needs.
• Ability to balance cash accurately and handle transactions.
• Strong teamwork skills in a retail environment.

Responsibilities

• Assist in running the Post Office efficiently.
• Provide high standards of customer service.
• Complete cash handling and administrative duties.

Skills

Cash handling experience

Previous experience in sales

Back office administrative experience

Education

Good standard of education

Tools

Microsoft Office package

Job description

Post Office Clerk - £12.75 per hour with great benefits. Part-time and full-time positions are available between 16 to 30 hours per week, working within Monday to Sunday, 8:00am to 8:00pm, with flexibility required.

EUROSPAR Holywood Road - 220-230 Holywood Road, Belfast, BT4 1PD

Who are we?

Henderson Group are Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024.

We\'re an Investors in People accredited, family-owned group, and our culture is lived out through our four core values—Ambition, Customer First, Teamwork and Integrity.

A look into the role

Reporting to the Store Management Team, you will assist in the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.

As Post Office Clerk you will be required to

• Listening to and understanding our customers\' needs and advising customers about our products and services.
• Serve customers according to the company procedures on customer satisfaction, assisting in the successful daily operation of the Post Office branch.
• Handle & Balance cash accurately.
• Complete administration duties as required.
• Provide an outstanding level of customer care.
• Travel to other Post Office branches may be required as part of the job role.
• Complete other duties as required for the role.

Skills for Success

• Cash handling experience.
• Previous experience in sales/active selling as well as working towards sales targets.
• Back office administrative experience.

Desirable

• A good standard of education.
• Working knowledge of Microsoft Office package.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

• Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.
• Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.
• Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.
• Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes beyond your day-to-day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you feel proud of what you do and celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working Hours

Part-time and full-time positions are available between 16 to 30 hours per week, working within Monday to Sunday, 8:00am to 8:00pm, with a degree of flexibility required.

Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.

Completed applications must be submitted online by midnight on Monday 20 October 2025.

Communication on the progress of your application will be made via email and the career site; please check regularly.

We are an equal opportunities employer.