Post date 12.10.26 Manager, Fraud Prevention & Training, DCPCU

UK Finance Limited; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Job summary

UK Finance Limited’s DCPCU team seeks a Fraud Prevention & Training Subject Matter Expert to lead the development and delivery of fraud awareness, education, and prevention initiatives across the banking sector, law enforcement, commercial organisations and the public. The role focuses on developing high quality training content, delivering awareness campaigns, and managing stakeholder relationships.

You will contribute to governance and performance reporting, and help drive prevention outcomes

Qualifications

• Develop high quality, innovative training content for fraud prevention and awareness.
• Deliver fraud and cybercrime awareness across diverse audiences.
• Engage stakeholders across banking, law enforcement, regulators and government.

Responsibilities

• Training and Awareness: develop and deliver staff training and public education materials.
• Deliver targeted campaigns and timely alerts based on threat intelligence.
• Stakeholder management: build trusted relationships across industry and public sector.
• Industry representation: represent UK Finance and DCPCU at conferences and governance bodies.
• Operational delivery: support head of Fraud Prevention & Training; maintain governance documentation.

Skills

Training content development

Fraud awareness delivery

Stakeholder engagement

Industry representation

Governance and reporting

Job description

This role sits within the DCPCU team, delivering against the agreed objectives of the Economic Crime Product and Service Board, covering the disruption function of financial crime policy and strategy development. As a Fraud Prevention & Training Subject Matter Expert, within the DCPCU, leading the development and delivery of fraud awareness, education and prevention initiatives across the banking sector, law enforcement, commercial organisations and the public.

Job Purpose

This role sits at the unique intersection to deliver:

• Development of high quality, innovative training content
• Fraud and cybercrime awareness delivery
• Stakeholder engagement and relationship management
• Industry representation
• Governance and reporting

Key Responsibilities

Training and Awareness

• Work with members, government, law enforcement and regulators to develop and drive forward staff training and awareness programs along with public education through:
• Presentations
• Webinars
• Workshops
• Blogs
• Awareness campaigns
• Tailor messaging for audiences ranging from frontline staff to senior executives and the public.
• Ensure consistent messaging and branding through liaising with the communications team.
• Ensure prevention activity aligns with agreed UK Finance and DCPCU priorities.
• Develop and coordinate campaign materials and tools to support the delivery of prevention activity.
• Deliver targeted campaigns and timely alerts informed by threat intelligence.
• Ensure messaging effectively communicates emergent fraud threats, trends, intelligence and risks.
• Be actively able to discern between confidential information for use in current activities and information that would protect public interest.

Stakeholder Management

• Build and maintain stakeholder trust across UK Finance members, banking partners, law enforcement, regulatory bodies and Government departments.
• Proactively assess stakeholder training needs, identify gaps and develop delivery plans.
• Align and deconflict prevention activity with wider law enforcement fraud prevention activity to ensure consistency and impact.

Industry Representation

• Be able to effectively represent UK Finance and the DCPCU at:
• Conferences
• Governance committees
• Industry forums
• Chatham House discussions
• Provide expert commentary on fraud and cybercrime prevention issues.

Operational Delivery

• Actively support the Head of Fraud Prevention & Training.
• Maintain records, reporting and governance documentation.
• Consistently enhance membership experience by acting as a single point of contact for financial crime members with UK Finance/DCPCU.
• Help develop and apply performance measures and metrics, including attendee feedback, to assess the success and impact of prevention activity.
• Help deliver DCPCU performance objectives and prevention outcomes.