POS and Product Manager

TN United Kingdom; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated POS and Product Management Support specialist to join their dynamic team. In this role, you'll manage POS configurations, support restaurant openings, and ensure the integrity of POS systems. Your expertise will drive improvements in business processes, enhancing productivity and reducing costs. If you have a passion for technology and a background in retail or hospitality, this is an exciting opportunity to make a significant impact in a fast-paced environment, working collaboratively with various teams to deliver exceptional service.

Qualifications

• 5+ years of experience with POS systems.
• Strong communication, organizational, and analytical skills.

Responsibilities

• Manage POS configurations and new location setups.
• Collaborate with vendors to resolve POS issues.
• Create and update technical documentation.

Skills

POS System Management

Technical Documentation

User Acceptance Testing

Analytical Skills

Communication Skills

Project Management

Education

Degree in Computer Science

Tools

Oracle Simphony

Job description

Job Opportunity: POS and Product Management Support

Join our fast-growing organization and be part of a dynamic team supporting POS and Product Management functions. You'll be responsible for technical configuration, documentation, user acceptance testing, and supporting the service desk for POS and product-related issues.

Key responsibilities include:

• Managing POS configurations, new locations, menu rollouts, and promotions.
• Maintaining the integrity and usefulness of POS systems and online ordering platforms.
• Collaborating with vendors and internal teams to resolve POS issues.
• Creating and updating technical documentation and policies.
• Supporting restaurant openings, training, and menu implementations.
• Ensuring system controls and user permissions are maintained.
• Improving business processes for productivity and cost reduction.
• Leading projects as a POS Subject Matter Expert.

Qualifications include a degree in Computer Science or related field (preferred), with 5+ years of experience with POS systems. Experience with Oracle Simphony and third-party integrations is desirable. Strong communication, organizational, and analytical skills are essential. Experience in retail, hospitality, or QSR technology is a plus.

We are an equal opportunity employer and welcome applicants from all backgrounds. If you need accommodations during the application process, please contact us.