Portfolio Support Officer - Change Delivery

Nottingham City Council; Nottingham; Hybrid; GBP 31,000 - 35,000; Full time

Job summary

Join Nottingham City Council as a Portfolio Support Officer to support exciting projects transforming services for Nottingham's residents. This full-time, permanent role offers a chance to be part of a dedicated Change Delivery team, with hybrid working options available. Ideal candidates will be organized, proactive, and passionate about making a real impact in the community.

Benefits

Hybrid working for work/life balance

Opportunities for growth and development

Focus on diversity, inclusion, and wellbeing

Meaningful work that serves local residents

Qualifications

• Experience in an admin, coordination, or business support role is ideal.
• Attitude, commitment, and passion for learning are just as important.

Responsibilities

• Provide admin and coordination support for Change Delivery projects.
• Track and monitor progress across key projects and programmes.
• Schedule meetings and prepare necessary documentation.

Skills

Organizational Skills

Communication

Problem Solving

Collaboration

Attention to Detail

Tools

Microsoft Office 365

Job description

Portfolio Support Officer

Salary: £31,586 - £34,314 (Grade F)
Location: Nottingham - Hybrid working available
Hours: Full-time, 37 hours per week
Contract: Permanent

Ready to Kick-Start or Grow Your Career in Change & Transformation?

Join us at Nottingham City Council as a Portfolio Support Officer!

We're transforming how our council works and we need organised, proactive, and motivated people like you to help make it happen. As our Portfolio Support Officer, you'll be at the heart of exciting projects and programmes that are shaping the future of services for Nottingham's residents.

If you love keeping things on track, enjoy problem-solving, and are passionate about making a difference, this is your chance to shine.

What You'll Be Doing:

You'll be part of our Change Delivery team, supporting activity across three dynamic areas:

Programme Delivery

Service Improvement

Organisational Development & Culture

Your job will involve:
Keeping everything organised with top-tier admin and coordination support
Helping track and monitor progress across key projects and programmes
Scheduling meetings, preparing papers, and making sure everyone's in the loop
Creating dashboards and trackers that help teams work smarter
Supporting workshops, team events, and change-focused campaigns
Managing inboxes, queries and documentation with confidence and care

What We're Looking For:

We're after someone who is:
Super organised, detail-focused and great with deadlines
Confident using Microsoft Office 365 and other innovative and collaborative tools
A natural proactive problem-solver who loves creating structure
A strong communicator and collaborator
Curious about change, improvement and organisational culture
Comfortable juggling priorities and adapting to new challenges

Experience in an admin, coordination, or business support role is ideal - but your attitude, commitment, and passion for learning are just as important.

Why Nottingham City Council?

At Nottingham City Council, we're committed to being braver, bolder, and better. You'll be joining a passionate Change Delivery team that is reshaping services with purpose and heart.

Hybrid working for a healthy work/life balance
A leadership role with real impact
Opportunities to grow and develop
A workplace where diversity, inclusion, and wellbeing matter
A chance to do meaningful work that serves the people of Nottingham

Be Part of Something Bigger

This isn't just an admin job - it's your chance to be part of something exciting, fast-paced, and meaningful. Help us deliver real change for the city, while developing your own skills and future career.

Apply now and take your next step in transformation!
Let's shape the future of Nottingham - together.

As part of your application, please also include a copy of your CV and an Expression of Interest (no longer than 2 sides of A4) outlining how you meet the requirements in What We're Looking For'.

If you would like to have an informal chat about the role, please get in touch with Letrice Serrant at [e-mail] or call on 0115 915 5555

You can find the job description here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

Closing Date: 9th June 2025

Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

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