Portfolio Management Officer (PMO) – Benefits Lead

ComXps; London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading company offers a permanent position focused on benefits management within a complex change portfolio in London. The role involves senior management duties, stakeholder engagement, and establishing best practices in project management. The ideal candidate will possess extensive experience managing teams, driving improvements, and leading portfolio standards to support effective project delivery.

Qualifications

• Senior management experience in complex change portfolio.
• Experience working with director-level stakeholders.
• Background in government or security agencies is desirable.

Responsibilities

• Lead development of portfolio standards and benefits management.
• Drive improvements in processes and establish controls.
• Provide coaching and support to project teams.

Skills

Stakeholder Engagement

Negotiation

Team Management

Benefits Management

Conflict Resolution

Tools

MSP

PRINCE2

Job description

This role is a permanent position.

Clearance: SC

Location: Full time role, London (1-2 days per week onsite)

Desirables

• Previous experience of working in (local) government, a security agency or policing.

Essentials Experience

• Experience of senior management within a complex change portfolio

• Experience of influencing, negotiating with, and providing challenge to director-level stakeholders

• Experience of managing a team, setting a collaborative culture, building capability and creating an environment of continuous learning

• Demonstrated experience of supporting people with limited knowledge of effective programme or project planning and portfolio resource management.

• Experience of managing suppliers and contractors, assuring quality and ensuring value for money

• Experience of facilitating groups, balancing conflicting opinions, building consensus as necessary.

• Experience of providing coaching and guidance to promote adherence to standards.

• Experience applying of the principles of benefits management, using the relevant tools and techniques across a portfolio of change.

• Demonstrated experience of providing effective challenge to support project / programme delivery

• Experience of resolving and escalating risks, issues and conflicts as necessary within a complex change portfolio

• Experience of providing deep technical expertise in the area of specialism

• Experience of setting standards in the area of specialism within a large programme or portfolio environment

• Experience of developing organisational capability in the area of specialism and experience of driving improvements to processes within to support effective decision-making.

• Experience of establishing and implementing benefits management processes within a large Programme or portfolio environment.

• Experience in applying programme and project management approaches such as MSP and PRINCE2 in a large project, programme or portfolio environment.

Duties

• Lead the creation and application of portfolio standards (in developing and managing benefits realisation plans, post-implementation reviews, benefits mapping, profiling, planning and tracking, which may include facilitation of workshops and internal upskilling.)

• Drive the development of the tools, templates and guidance for benefits management at project, programme and portfolio levels.

• Own Portfolio-level benefits management controls.

• Champion best-practice standards in Benefits Management across the Change Portfolio.

In periods of high demand there could also be a requirement to provide support to the Portfolio Planning and Resourcing Lead or the Portfolio Reporting and RAID Lead.