Portfolio Governance and Support Manager

Post Office Ltd; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Post Office Ltd is seeking a Portfolio Governance and Support Manager in London to enhance governance structures for their transformation program. This pivotal role requires strong project management experience and stakeholder collaboration to ensure accountability and strategic alignment across initiatives. Enjoy comprehensive benefits, including an up to 18% bonus opportunity and a supportive workplace that values diversity.

Benefits

27.5 days annual leave

Up to 18% bonus opportunity

Income protection after 12 months

Employee assistance program

Learning and development opportunities

Qualifications

• Experience in a PMO or governance role in large transformation.
• Proven ability to build strong relationships with stakeholders.
• Strong knowledge of project governance frameworks.

Responsibilities

• Support delivery of transformation programs with robust governance.
• Facilitate effective decision-making and transparency.
• Collaborate with peers to achieve functional strategy.

Skills

Project Management

Stakeholder Management

Governance Frameworks

Communication

Organizational Skills

Tools

MS Project

Jira

Power BI

Job description

Portfolio Governance and Support Manager

Join to apply for the Portfolio Governance and Support Manager role at Post Office Ltd

Portfolio Governance and Support Manager

Join to apply for the Portfolio Governance and Support Manager role at Post Office Ltd

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Post Office Ltd

Talent Acquisition Partner | Talent Sourcing, Talent Scouting, Tech Recruitment

Summary

Grade: 3A

Reporting Line: Head of Portfolio Governance and Operations

Contract Type: Permanent

Location: London

What to expect

The Portfolio Governance & Support Manager is a member of the Transformation & Portfolio Office Team, responsible for the development and delivery of functional strategies, role always modelling the Post Office behaviours and demonstrating a Postmaster first mindset.

The Portfolio Governance & Support Manager will play a pivotal role in supporting the successful delivery of our transformation programme by ensuring robust governance structures, and effective and efficient support and administrative mechanisms are in place. This role ensures governance cadence alignment across the programme, promoting transparency, and enabling efficient decision-making.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave that increases with tenure

• Up to 18% on target bonus opportunity

• Income protection after 12 months service

• Full support from our employee assistance programme and access to our employee benefits platform

• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

• Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional strategy to achieve objectives.

• Substantial experience in establishing successful, cross-functional, stakeholder relationships.

• Demonstrable experience of delivering projects to achieve key objectives.

• Comprehensive proven experience in a PMO, programme support, and governance role within a large complex transformation or change programme.

• Experience with the implementation and development of reporting and programme frameworks.

• Strong knowledge of programme and project governance frameworks and tools.

• Excellent organisational and communication skills.

• Proficiency in programme management tools (e.g., MS Project, Jira, SharePoint, Power BI).

• Familiarity with Agile delivery approaches and hybrid programme models.

• An enabler and leader who can speak with knowledge and confidence in their subject matter.

• Excellent influencing and communication skills with the ability to utilise a range of techniques to deliver messages effectively, make an impact, and drive a successful outcome.

• Ability to develop and maintain strong relationships with senior stakeholders and leaders to build support for functional plans and activity.

About us

Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.

We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Retail

Referrals increase your chances of interviewing at Post Office Ltd by 2x

Get notified about new Support Manager jobs in London Area, United Kingdom.

London, England, United Kingdom 3 weeks ago

City Of London, England, United Kingdom £700.00-£800.00 1 week ago

London Area, United Kingdom £35,000.00-£40,000.00 1 month ago

Neurosurgery Administration Service Support Manager

London, England, United Kingdom 1 week ago

Digital Operations Manager, IT Support Manager, IT Manager

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Kings Hill, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 day ago

Leeds, England, United Kingdom 3 days ago

London, England, United Kingdom 1 hour ago

London, England, United Kingdom 2 days ago

Senior Customer Success Manager (Ref: ba11b)

London, England, United Kingdom £80,000.00-£90,010.00 15 hours ago

Hounslow, England, United Kingdom 1 month ago

Manager of Customer Support and Implementation

London, England, United Kingdom 3 months ago

London, England, United Kingdom £34,000.00-£34,000.00 1 month ago

London, England, United Kingdom 2 weeks ago

London Area, United Kingdom £70,000.00-£90,000.00 5 hours ago

Harrow, England, United Kingdom 1 day ago

London Area, United Kingdom £39,000.00-£42,000.00 22 hours ago

London, England, United Kingdom 2 weeks ago

Customer Success Manager (Technical), UK

London, England, United Kingdom 11 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.