Portfolio Delivery Manager

NEC; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A public safety technology firm based in the UK is seeking a Portfolio Delivery Manager to oversee the end-to-end delivery of projects. The role involves leading teams, managing stakeholder relations, and ensuring successful project outcomes. Ideal candidates will have experience in Public Safety, strong leadership skills, and a focus on continuous improvement. Excellent benefits are offered, including a strong pension scheme and flexible holiday options.

Benefits

Above-average pension scheme

25 days paid holiday

Flexible benefits

Qualifications

• Experience operating at a senior level managing multi-disciplinary teams.
• Knowledge and delivery experience in Public Safety.
• Proven track record in process optimization and efficiency gains.

Responsibilities

• Develop and implement delivery strategies and best practices.
• Manage project and programme portfolios, prioritizing resources.
• Act as escalation point for customer issues.

Skills

Leadership

Problem-solving

Negotiating

Stakeholder management

Communication

Job description

The Portfolio Delivery Manager is responsible for the end-to-end delivery process of projects and programmes for the product pillar, ensuring overall success and efficiency of Project Management delivery to NEC Public Safety customers. This role manages projects within the Public Safety portfolio, meeting budget, time, and quality criteria.

The role involves leading a team of Programme and Project Managers, managing resource allocation and utilisation, and ensuring the deployment of trained and skilled resources to meet business needs.

Work location will be from Chippenham and Nottingham, with regular travel across UK sites and to customer/supplier meetings as required.

Key Responsibilities:

• Develop and implement delivery strategies, methodologies, and best practices.
• Manage project and programme portfolios, including resource prioritisation and scheduling.
• Collaborate with sales and business development to assess resource needs for new opportunities.
• Act as escalation point for customer issues, managing expectations and satisfaction.
• Build and maintain stakeholder and vendor relationships, negotiate contracts, and monitor performance.
• Identify risks, develop mitigation strategies, and resolve issues proactively.
• Ensure optimal resource allocation and monitor utilisation.
• Lead and mentor project teams, fostering growth and productivity.
• Establish quality assurance processes and track performance metrics.
• Promote collaboration and effective communication among teams and stakeholders.
• Drive continuous improvement initiatives based on feedback and performance analysis.
• Formulate remediation plans as part of continuous service improvement.

Qualifications:

• Experience operating at a senior level and managing multi-disciplinary teams across locations.
• Knowledge and delivery experience in Public Safety.
• Proven track record in process optimization, efficiency gains, and customer outcomes.
• Experience with standardized methodologies and frameworks.
• Excellent communication, problem-solving, leadership, planning, and negotiating skills.

Additional Information:

We offer an excellent benefits package, including above-average pension scheme, 25 days paid holiday (buy/sell options), life assurance, and flexible benefits tailored to your needs.