Portering Supervisor | Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 80,000 - 100,000; Full time

Job summary

A regional healthcare provider in Liverpool is looking for a full-time Portering Supervisor. The role involves supervising a team, ensuring high productivity, and providing excellent customer service within a hospital environment. Candidates must have prior portering experience and some supervisory skills. Flexibility and the ability to work under pressure are essential. This position requires working a four-week rota including nights and weekends.

Qualifications

• Minimum supervisory experience required.
• Previous experience in a portering environment is essential.

Responsibilities

• Supervise a team of porters and allocate tasks.
• Ensure high productivity and customer care.
• Input data into spreadsheets and use hospital systems.
• Move patients and deliver meals.

Skills

Effective team management skills

Good verbal and written communication skills

Understanding of health and safety issues

Ability to work independently

Flexibility in changing circumstances

Basic computer skills

Supportive team player attitude

Job description

This is an exciting opportunity for an experienced and capable individual with high standards of communication and a positive work attitude. You must be of smart appearance, polite manner, and possess excellent customer service skills.

We are looking to recruit a full-time experienced Portering Supervisor to work a four-week rota including nights and weekends.

You will be responsible for supporting service improvements and encouraging the delivery of high productivity, supported by excellent customer care.

You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your workload, multi-task, and communicate effectively in writing and verbally are essential.

In this role, you will be required to provide a customer-focused Porter service.

Please do not apply if you have not previously worked in a portering environment, as this is essential for this position.

Some supervisory experience is also essential for this role.

The Porter Supervisor plays a key role in the smooth operation of the hospital by working with the portering team and ensuring all tasks are completed safely and promptly.

You will supervise a team of porters and be responsible for allocating daily tasks. The role requires being supportive to your team and interacting well with patients and other supervisors.

You will need to input data into spreadsheets, use email and hospital systems.

You will also move patients, deliver patient meals, and manage the safe movement of medical equipment.

Porters should be able to work quickly and calmly in emergencies, have good interpersonal skills, listen and empathise, be patient and tolerant, physically fit, and able to follow instructions and work under tight deadlines.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital, and Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from LUHFT and Liverpool Women’s NHS Foundation Trust, aiming to improve patient care.

The group is one of the largest employers in the region, with over 16,800 staff serving the community from birth onwards.

We provide general, emergency, and specialised regional services for over two million people in the North West.

Aintree University Hospital is the main site for adult major trauma in Cheshire and Merseyside and hosts several regional services including a stroke unit. Broadgreen Hospital offers elective surgery, diagnostics, and rehabilitation. Liverpool Women’s Hospital specializes in women’s and babies’ health, delivering over 7,200 babies annually. The Royal Liverpool University Hospital is the largest in the country to offer inpatient care with 100% single bedrooms, focusing on complex and specialist services.

For roles at Liverpool Women’s Hospital, please visit their careers page.

Successful applicants must have:

• Effective team management skills
• Good verbal and written communication skills
• An understanding of health and safety issues
• The ability to work independently and as part of a team
• Tact and diplomacy in all situations
• Flexibility in changing circumstances
• Basic computer skills (emails, Teams, hospital systems)
• Supportive team player attitude and operational management skills

This advert closes on Thursday, 7 August 2025.