Portering Supervisor

NHS; Liverpool; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare provider in Liverpool seeks a full-time Portering Supervisor to oversee a team of porters. Responsibilities include managing daily tasks, ensuring efficient service delivery, and maintaining confidentiality. The ideal candidate will possess supervisory experience and have strong communication skills. This role operates on a four-week rota including nights and weekends, ensuring high standards of patient care are met.

Qualifications

• Previous cleaning experience at a supervisory level is essential.
• Ability to follow instructions and work under pressure.
• Prepared to study for NVQ level 3 in leadership.

Responsibilities

• Supervise a team of porters ensuring timely and safe task completion.
• Provide excellent customer care and interact with patients.
• Input data onto spreadsheets and use email systems.

Skills

Team management

Communication skills

Health and safety understanding

Tact and diplomacy

Basic computer skills

Education

NVQ Level 3 in leadership (or equivalent)

Job description

Job summary

This is an exciting opportunity for an experienced and capable individual with high standards of communication and a positive work attitude. You must be of smart appearance, polite manner and possess excellent customer service skills.

We are looking to recruit a full time experienced Portering Supervisor to work a four week rota including nights and weekends.

You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.

You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential.

In this role you will be required to provide a customer focused Porter service.

Please do not apply for if you have not worked in a portering environment previously as this is essential for this position.

Some supervisory experience is also essential for this role.

Main duties of the job

The role of a Porter Supervisor is instrumental to the smooth running of the Hospital by working with the portering team and ensuring all task are completed timely and safely.

You will be responsible in supervising a team of porters but will also be allocated daily tasks.

The role requires the individual to be supportive to your team and have great interaction with patients and other supervisors too.

There will be a requirement for you to be able to input data onto spreadsheets, use email and systems.

You will also move patients, deliver patient meals and manage safe movement of other medical equipment.

Porters should have the ability to work quickly and calmly in emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit their careers page.

Details Date posted

25 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

287-CEF-180-25

Job locations

Broadgreen Hospital

Thomas Drive

Liverpool

L14 3LB

Job description Job responsibilities

Successful applicants must have:

• Effective team management skills
• Good verbal and written communication skills.
• Understanding for health and safety issues.
• Ability to work within a team and on your own.
• Ability to use tact and diplomacy in all situations.
• Able to react flexibly in changing circumstances.
• Basic computer skills (emails/teams/systems)
• You should be a team player who will support other team members, and be able to manage day to day operational duties.

Job description Job responsibilities

Successful applicants must have:

• Effective team management skills
• Good verbal and written communication skills.
• Understanding for health and safety issues.
• Ability to work within a team and on your own.
• Ability to use tact and diplomacy in all situations.
• Able to react flexibly in changing circumstances.
• Basic computer skills (emails/teams/systems)
• You should be a team player who will support other team members, and be able to manage day to day operational duties.

Person Specification Qualifications Essential

• NVQ Level 3 in leadership (or equivalent)

Experience Essential

• Previous cleaning experience at a supervisory level

Desirable

• Previous cleaning experience at a supervisory level within a healthcare environment
• Previous experience of cleaning within a healthcare environment

Knowledge Essential

• Excellent Communication skills
• Basic data inputting either manually or using a computer/tablet
• Basic numeracy and literacy skills
• Ability to work as part of a team
• Excellent organisation skills

Other Essential

• Prepared to study for NVQ level 3 in leadership
• Ability and willingness to undertake further training as necessary

Person Specification Qualifications Essential

• NVQ Level 3 in leadership (or equivalent)

Experience Essential

• Previous cleaning experience at a supervisory level

Desirable

• Previous cleaning experience at a supervisory level within a healthcare environment
• Previous experience of cleaning within a healthcare environment

Knowledge Essential

• Excellent Communication skills
• Basic data inputting either manually or using a computer/tablet
• Basic numeracy and literacy skills
• Ability to work as part of a team
• Excellent organisation skills

Other Essential

• Prepared to study for NVQ level 3 in leadership
• Ability and willingness to undertake further training as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Broadgreen Hospital

Thomas Drive

Liverpool

L14 3LB

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Broadgreen Hospital

Thomas Drive

Liverpool

L14 3LB

Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)