Porter & Security Officer - Poole Hospital

Porter & Security Officer - Poole Hospital

University Hospitals Dorset NHS Foundation Trust

University Hospitals Dorset are looking to recruit a Porter & Security Officer to provide an efficient & effective service to all wards and departments within the hospitals, 24-hours, 7-days a week. As part of the Transformation of UHD sites successful applicants will be expected to transfer to Royal Bournemouth Hospital in 2026/27.

Base Location: Poole Hospital/Royal Bournemouth

Interview Date: TBC

Main duties of the job

• Transport patients to and from various locations within the hospital in a prompt, efficient and courteous manner, ensuring the safety, reassurance and comfort of patients. Patients will be transported using wheelchair, bed or trollies; with or without oxygen and when necessary, accompanied by a Nurse Escort.
• Respectful removal of the deceased to the Mortuary and completion of the necessary entries in the Mortuary Register.
• Continual monitoring and replacement of gas cylinders to all areas.
• The daily collection of Pharmacy boxes from wards and departments for restocking and distribution.
• Contribute to the maintenance of a healthy and safe environment for patients.
• Respond to requests to move furniture and equipment and to change medical gas cylinders in a safe and prompt way.
• The delivery/collection of blood products, laboratory specimens and samples to/from wards/pathology using an electronic recording system as required.
• Respond to alarm activations, security incidents and '2222' emergency calls to all Trust buildings and grounds.
• Apply appropriate Prevention Management of Violence & Aggression (PMVA) up to and including restraint techniques as situations dictate.
• Helicopter response.

About us

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term.

Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. Please note if the role or service is relocated as part of a planned move, employees will not be eligible for excess mileage reimbursement. Travel from the postholder's home to the new work base will be considered a normal commute. Any other changes not related to this relocation will be managed according to the relevant Trust or National terms and conditions.

Job responsibilities

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. Previous applicants need not apply.

Person Specification

Knowledge

• Working without direct supervision
• Radio communications experience
• Work with NHS IT systems

Other

• Current Full Driving License
• Reliable/Trustworthy

Qualifications

• A good general standard of education up to and including GCSE English and Math A - C level or equivalent.

Experience

• Experience in a Porter, security, or Caretaking type role.
• Previous experience within a hospital environment.
• Ability to work as part of a team.
• Ability to work under pressure.
• Ability to prioritise.
• Ability to use initiative employing tact and diplomacy.
• Health & Safety.
• Security.
• Customer Care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Dorset NHS Foundation Trust