Porter - Reigate

Chartwells Independent; Pulborough; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading catering service provider in the UK is seeking a dedicated Porter to maintain high standards of customer care and cleanliness. This full-time role involves various responsibilities including supporting housekeeping, managing reception inquiries, and ensuring public areas are tidy. Ideal candidates will possess excellent communication skills and a strong customer service background, offering a significant opportunity for career growth within a renowned company.

Benefits

Competitive pay

Opportunities for learning and development

Recognition and rewards for work

Qualifications

• Experience delivering high quality customer care.
• Ability to work under pressure and make decisions.
• Exceptional timekeeping and reliability.

Responsibilities

• Assist in keeping the lobby and public areas clean and tidy.
• Support housekeeping and restaurant staff with tasks.
• Handle reception duties like booking tickets.
• Respond to customer requests as needed.
• Ensure safety with appropriate signage.
• Run errands as required.

Skills

Customer care

Communication

Adaptability

Reliability

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 40 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

The role will involve:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

To be successful in this role, you will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass, you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.