Porter | Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust; Liverpool; On-site; GBP 20,000 - 27,000; Full time

Job summary

A prominent healthcare provider in Liverpool is seeking Porters to support hospital services. Responsibilities include transporting patients, delivering meals, and handling medical equipment. Ideal candidates will possess strong communication skills, customer service experience, and the ability to work under pressure. Successful applicants must be adaptable and physically fit, playing a vital role in hospital operations.

Qualifications

• Experience in a customer-focused role.
• Ability to work quickly and calmly in emergencies.
• Good physical fitness and ability to follow instructions.

Responsibilities

• Transport patients to wards and departments.
• Take specimens to laboratories.
• Deliver meal trolleys and collect clinical waste.
• Respond to fire emergencies.
• Deliver drugs and perform post-room duties.

Skills

Good verbal and written communication skills

Good Customer Service Skills

Understanding of health and safety issues

Ability to work within a team and on your own

Ability to use tact and diplomacy

Basic computer skills

Job description

We are looking to recruit Porters to work various shifts Monday to Sunday supporting the Porter Services Department at Liverpool University Hospitals (Aintree Site).

This is an exciting opportunity for an experienced and capable individual with high standards of communication and a positive work attitude. You must be of smart appearance, polite manner and possess excellent customer service skills.

You will be responsible for supporting service improvements and encouraging the delivery of high productivity; supported by excellent customer care.

You will be able to work on your own initiative and under direction, whilst maintaining confidentiality and discretion at all times. The ability to prioritise your own workload and multi-task, as well as excellent written and verbal communication skills are essential.

In this role you will be required to provide a customer focused Porter service.

Successful applicants must have:

• Good verbal and written communication skills.
• Good Customer Service Skills.
• Understanding for health and safety issues.
• Ability to work within a team and on your own.
• Ability to use tact and diplomacy in all situations.
• Able to react flexibly in changing circumstances.
• Basic computer skills.

You should be a team player who will support other team members, Coordinators and Managers.

The role of a Porter is instrumental to the smooth running of the Hospital, you will move patients, deliver patient meals and manage safe movement of other medical equipment.

Porters should have the ability to work quickly and calmly in emergencies, have good interpersonal skills with the ability to listen and empathise, be patient and tolerant, a good physical fitness and have the ability follow instructions and work to tight time constraints.

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust.

Key responsibilities include:

• Transport of patients to wards and departments including emergency bed and stretcher patients.
• Take specimens to laboratories.
• Collect clinical waste from wards and departments.
• Deliver meal trolleys to and from wards.
• Delivery of equipment to wards and departments.
• Attending fire response at the request of line manager.
• Delivery of drugs from wards and departments including controlled drugs.
• Post-room duties
• Any other designated duties as and when required by the porter services management.

Liverpool University Hospitals NHS Foundation Trust is an Equal Opportunities Employer.