Porter - Healthcare Support Services

Sodexo; East Buckland; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading healthcare service provider in the UK is seeking reliable and motivated Porters to ensure the safe movement of patients and materials at North Devon District Hospital. This role includes responsibilities like transporting patients, delivering medical items, and assisting during emergencies. Candidates should possess good communication skills and a caring attitude. The position offers comprehensive training and various benefits including wellbeing resources and competitive pay.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app with 24/7 virtual GP access

Discounts on high street brands

Retirement savings plan and life insurance

Qualifications

• Previous portering or healthcare experience is desirable but not essential.
• Must be physically fit and able to carry out manual handling tasks.
• Flexible to work across different shifts, including weekends.

Responsibilities

• Safely transport patients via wheelchair, stretcher, or bed.
• Deliver specimens, medical records, and equipment across the hospital.
• Support clinical teams during emergencies.

Skills

Communication skills

Customer service

Manual handling

Ability to follow instructions

Education

Basic literacy and numeracy skills (NVQ Level 1/2 desirable)

Job description

We are looking for reliable, caring, and motivated Porters to join our Healthcare Support Services team at North Devon District Hospital. This is a vital role that ensures the safe and efficient movement of patients, equipment, and materials across the hospital, helping to keep essential services running smoothly.

Key responsibilities include:

• Safely transport patients via wheelchair, stretcher, or bed between wards and departments.
• Deliver specimens, medical records, pharmacy items, and equipment across the hospital.
• Support clinical teams during emergencies, including attending cardiac arrests with the resus trolley.
• Remove clinical and non-clinical waste, linen, and recycling, ensuring safe and hygienic practices.
• Assist with patient handling and transfers, following safe manual handling procedures.
• Maintain cleanliness of porters' lodges, equipment, and designated areas.
• Provide professional and courteous assistance to patients, staff, and visitors.
• Uphold health and safety standards, infection control policies, and confidentiality requirements.

Requirements:

• Basic literacy and numeracy skills (NVQ Level 1/2 desirable).
• Previous portering or healthcare experience (desirable but not essential).
• Good communication skills and a strong customer service approach.
• Ability to follow instructions, work independently, and as part of a team.
• Physically fit and able to carry out manual handling tasks.
• Flexible to work across different shifts, including weekends.
• Professional, caring, and respectful attitude at all times.

We offer a range of benefits, including:

• Mental health and wellbeing resources.
• Employee Assistance Programme (including financial/legal advice & personal support).
• Free health & wellbeing app with 24/7 virtual GP access.
• Discounts on high street brands for you and your family.
• Salary finance tools and financial wellbeing resources.
• Retirement savings plan and life insurance.
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment.
• Competitive pay.

We are an inclusive employer and welcome applications from people with a diverse variety of experiences, backgrounds, and identities. We are a forces friendly employer and are committed to being a Disability Confident Leader.