Porter / Driver

NHS; North East; On-site; GBP 25,000; Part time

Job summary

A healthcare services provider is looking for a Porter/Driver to join their team at University Hospital North Durham. The role involves supporting clinical teams by moving patients and supplies within the hospital. Successful applicants must have good communication skills and be able to work flexibly, including weekends and bank holidays. Full training will be provided, and the position is part-time with shifts available.

Benefits

Competitive salary

Pension scheme

Night Shift Working Allowances

Bank Holiday Working Allowances

Qualifications

• Must have good levels of personal hygiene.
• Proven ability to work without direct supervision.
• Experience within a customer-facing environment is desirable.

Responsibilities

• Provide a high-quality Portering and Transport service.
• Ensure continuity of service while adhering to all relevant policies.
• Maintain a courteous and efficient service within the Trust.

Skills

Communication skills

Ability to take initiative

Flexibility

Education

NVQ Level 2 Customer Care

Job description

Job summary

Synchronicity Care Limited (SCL)/CDD Services are a wholly owned subsidiary company of County Durham and Darlington NHS Foundation Trust (CDDFT). SCL/CDD Services provides a range of non-clinical Estates, Facilities and Procurement services to CDDFT.

SCL/CDD Services are looking to recruit a conscientious, flexible, enthusiastic and customer focused individual to join our Portering and Transport Team based at University Hospital North Durham (UHND).

Porter/Drivers are responsible for providing support services to the Trusts clinical teams, incorporating the movement of patients and supplies within the DMH site.

Main duties of the job

Successful post holders must be of a smart appearance, have an ability to communicate well at all levels, be level-headed and remain calm during emergency situations, be able to take instructions yet at times prioritise and act on their own initiative and have a proven ability to work without direct supervision.

A detailed understanding of hospital functions, experience of working with the general public and proven driving experience are desirable however full training will be provided.

The successful applicant must be flexible in their approach to working times, be available to work shifts, weekends and bank holidays when required. There may be occasions where the successful applicant is required to work at other sites within the Trust.

All posts will be subject to a 6 month probation period.

About us

SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

• A Competitive salary
• Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
• Night Shift Working Allowances (where appropriate)
• Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

Details Date posted

24 July 2025

Pay scheme

Other

Salary

£24,305 a year per annum, pro rata

Contract

Bank

Working pattern

Part-time

Reference number

M9439-25-0040

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW

Job description Job responsibilities

To provide a high quality Portering and Transport service as part of the CDD Services team and ensuring that a continuity of service is maintained whilst adhering to all relevant policies and procedures.

Provide a courteous, efficient Portering and Transport service within the trust.

To project a friendly and professional attitude to all patients, staff and visitors and to demonstrate product knowledge when enquiries are made.

Main duties include:

Patient movement

Transport

Clean and maintain Portering/Transport equipment

Waste management/linen collection deliveries

Collection and delivery of specimens/pharmacy items/notes and other correctly packaged items

Postal duties (sorting mail etc.)

Mortuary duties

Delivery of supplies

Respond to and participate in emergency procedures (fire, cardiac arrest etc.)

Transport and change medical gas cylinders

Assist any other staff when required

Move furniture and equipment

Any other appropriate duties as required

The above list is not exclusive or exhaustive; the successful post holder is expected to be co-operative and flexible in line with the needs of the post, department and also the needs of the business.

Job description Job responsibilities

To provide a high quality Portering and Transport service as part of the CDD Services team and ensuring that a continuity of service is maintained whilst adhering to all relevant policies and procedures.

Provide a courteous, efficient Portering and Transport service within the trust.

To project a friendly and professional attitude to all patients, staff and visitors and to demonstrate product knowledge when enquiries are made.

Main duties include:

Patient movement

Transport

Clean and maintain Portering/Transport equipment

Waste management/linen collection deliveries

Collection and delivery of specimens/pharmacy items/notes and other correctly packaged items

Postal duties (sorting mail etc.)

Mortuary duties

Delivery of supplies

Respond to and participate in emergency procedures (fire, cardiac arrest etc.)

Transport and change medical gas cylinders

Assist any other staff when required

Move furniture and equipment

Any other appropriate duties as required

The above list is not exclusive or exhaustive; the successful post holder is expected to be co-operative and flexible in line with the needs of the post, department and also the needs of the business.

Person Specification Special Skills & Knowledge Essential

• Able to take instructions yet at times prioritise and act on own initiative.
• Good verbal and written communication skills.

Desirable

• NVQ Level 2 Customer Care.
• Full UK Driving License with proven driving experience. A detailed understanding of all hospital functions.

Qualifications Essential

• Good written / verbal communication skills, flexible, motivated, keen, able to work as part of a team & individually and must have good levels of personal hygiene.

Experience Essential

• A proven ability to work without direct supervision.

Desirable

• Worked within a customer facing environment and experience of working within a fast paced team.

Person Specification Special Skills & Knowledge Essential

• Able to take instructions yet at times prioritise and act on own initiative.
• Good verbal and written communication skills.

Desirable

• NVQ Level 2 Customer Care.
• Full UK Driving License with proven driving experience. A detailed understanding of all hospital functions.

Qualifications Essential

• Good written / verbal communication skills, flexible, motivated, keen, able to work as part of a team & individually and must have good levels of personal hygiene.

Experience Essential

• A proven ability to work without direct supervision.

Desirable

• Worked within a customer facing environment and experience of working within a fast paced team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details Employer name

CDD Services (Synchronicity Care Ltd)

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)