Porter (Bank)

Circle Health Group; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking dedicated Porters to provide essential services at their facility in Reading. The role demands excellent customer service, effective communication, and the ability to adapt to changing environments and shifts. Ideal candidates will possess GCSEs in Maths and English, with prior experience in a healthcare setting preferred.

Qualifications

• GCSEs in Maths and English or equivalent functional skills level 2.
• Front line customer facing experience and portering in healthcare preferred.

Responsibilities

• Deliver effective porter services supporting hospital operations.
• Respond to operational needs in various hospital facilities.
• Assist with patient and goods movement along with general tasks.

Skills

Customer service experience

PC proficiency

Communication

Education

Maths, English GCSE at grades A to C

Job description

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Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Front line customer facing experience
• Previous portering experience in a healthcare, hotel or hospitality setting preferred

Duties of this role include:

• Porter services play a key role in underpinning clinical and non-clinical services, providing an effective and efficient service for the entire hospital. Porters are required to provide the highest levels of service excellence to the patients and departments they support on a daily basis.
• Porters must be able to respond positively to the operational needs of the Hospital at all times, accepting deployment in various facilities and areas when required to do so. Varying shifts and work routines are a core element of this role.
• Undertake a range of general and ad hoc tasks on a day to day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas

Salary & Benefits:

Circle Health Group Healthcare offers a competitive hourly rate.