Porter

www.findapprenticeship.service.gov.uk - Jobboard; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality service provider is looking for a dedicated Porter to ensure the smooth running of operations. You will assist with maintaining cleanliness, help set up for events, and respond to customer requests. This role requires excellent customer care skills and the ability to work under pressure. Join us in creating a welcoming environment for all guests.

Qualifications

• Experience delivering high-quality customer care is essential.
• Ability to work well under pressure.
• Demonstrates exceptional timekeeping.

Responsibilities

• Assist in keeping the lobby and public areas clean.
• Help set up rooms or move furniture.
• Handle reception duties as required.
• Respond to customer requests.
• Run errands for guests.
• Ensure customer safety by managing signage.

Skills

Customer care skills

Communication skills

Adaptability

Reliability

Job description

We are currently recruiting a dedicated Porter to help ensure the smooth running of operations at Restaurant Associates on a full-time basis, contracted to 40 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: Variable shifts.

Could you bring your spark to Restaurant Associates? Here’s what you need to know before applying:

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant, and banqueting staff to set up rooms or move furniture
• Handling reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests as required
• Running errands
• Ensuring customer safety by placing and removing signage for wet floors or paints

Our ideal Porter will:

• Be adaptable and embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high-quality customer care
• Take initiative and make decisions that benefit our customers
• Work well under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, Restaurant Associates provides excellent hospitality through our food, drink, and services. We collaborate with partners and clients to achieve great results. Our passionate hospitality teams strive for excellence in employee dining and hospitality at some of the UK’s leading workplaces and iconic cultural destinations.

Job Reference: com/0907/60031001/52749223/BU #RA Venues

Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance. We celebrate the unique talents, backgrounds, and abilities of all our team members. We want colleagues to feel valued, empowered, and to thrive — because diversity is our strength!