Porter

Harbour Hotels; Southampton; On-site; GBP 20,000 - 25,000; Full time

Job summary

Harbour Hotels is seeking a Weekend Concierge to join their team. This role involves helping the reception team with guest arrivals and departures while ensuring exceptional customer service. Applicants should possess a friendly demeanor, be physically fit for the role, and hold a valid UK driving license. Full training will be provided for suitable candidates with a passion for hospitality.

Benefits

Excellent progression opportunities

Competitive salary

Unique on-the-job training

Employee Assistance Program

Meals included whilst on duty

Qualifications

• Friendly and outgoing personality required.
• Flexible approach to work is essential.
• Full driving license that entitles you to drive in the UK is required.

Responsibilities

• Support the reception team with guest arrivals and departures.
• Carry luggage as needed.

Skills

Customer service excellence

Friendly personality

Physical fitness

Job description

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Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country, and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year, making it an exceptionally exciting time to join our ever-growing hotel brand.

The role…

We have a superb opportunity for a Weekend Concierge (Saturday and Sunday) who will support the reception team with the arrival and departure of our guests. You will need to have a friendly and outgoing personality, a can-do attitude, a flexible approach to work, and a passion for customer service excellence. Aspects of this job may involve carrying luggage; therefore, physical fitness is essential. Previous experience of working in a hotel environment is desirable but not essential, as full training will be provided. Please note that for insurance purposes, only those over the age of 25 can be considered, and a full driving license that entitles you to drive within the UK is required.

What’s in it for you…

At Harbour Hotels, we are committed to providing exceptional hospitality while creating a vibrant, enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on-the-job training and development with opportunities for internal promotions within any of our properties
• Hotel stay and Food & Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty