Porter

TN United Kingdom; Southampton; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in hospitality is seeking a Weekend Concierge to enhance guest experiences. This exciting role involves supporting the reception team during busy weekends, ensuring guests are welcomed warmly and their needs are met. With a focus on customer service excellence, you'll be part of a vibrant team in a prestigious hotel setting. The company offers unique training opportunities and career progression, making it an ideal place for those passionate about hospitality. Enjoy various perks including discounts on hotel stays and meals while on duty, all within a supportive and dynamic work environment.

Benefits

Excellent progression opportunities

Competitive salary

On-the-job training

Food and Beverage discounts

Employee Assistance Program

Meals included while on duty

Stylish boutique uniform

Qualifications

• Must be over 25 years old for insurance purposes.
• Full training will be provided for the role.

Responsibilities

• Support the reception team with guest arrivals and departures.
• Assist with carrying luggage as needed.

Skills

Customer Service Excellence

Friendly Personality

Physical Fitness

Flexibility

Education

Full Driving License

Experience in Hotel Environment

Job description

Social network you want to login/join with:

Who we are…
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever-growing hotel brand.

The role…
We have a superb opportunity for a Weekend Concierge (Saturday and Sunday) who will support the reception team with the arrival and departure of our guests. You will need to have a friendly and outgoing personality, a can-do attitude, a flexible approach to work, and a passion for customer service excellence. Aspects of this job may involve carrying luggage; therefore, physical fitness is essential. Previous experience of working in a hotel environment is desirable although not essential as full training will be provided. Please note that for insurance purposes, only those over the age of 25 can be considered for this role. A full driving license that entitles you to drive within the UK is required.

What’s in it for you…
At Harbour Hotels, we are committed to providing exceptional hospitality whilst creating a vibrant and enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

1. Excellent progression opportunities within the Harbour Hotels Group
2. Individual and bespoke career and progression pathways
3. Competitive salary across all roles
4. Unique on-the-job training and development with an opportunity for internal promotions within any of our properties
5. Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
6. Access to an exciting benefits and discount platform
7. Employee Assistance Program
8. Stylish boutique uniform specially designed for Harbour Hotels
9. Meals included whilst on duty