Porter

Spire Healthcare Limited; Southampton; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

35 days annual leave

Pension - employer and employee

Spire for you rewards

Wellness screening

Private medical insurance

Life assurance

Job summary

Spire Southampton Hospital is seeking an experienced Porter to join the dedicated Facilities team. The role supports patient care and hospital operations, including patient movement, equipment handling and waste management in line with policy.

You will deliver high-quality service, work evenings, nights and weekends, and uphold safety and infection control standards within a private hospital setting in Southampton.

Qualifications

• Experience in frontline customer service.
• Good communication and organisational skills.
• Ability to work without supervision and under pressures.

Responsibilities

• Safely transfer and guide patients around the hospital.
• Move clinical equipment and supplies as required.
• Manage waste disposal in line with policy WM01.
• Maintain a clean, safe and organised environment.
• Respond promptly to portering requests and prioritise tasks.
• Deliver excellent customer service to patients and visitors.
• Uphold safety, infection control and patient handling standards.
• Report maintenance issues to the Maintenance department.
• Support smooth hospital operations with additional tasks.

Skills

Customer service

Communication

Organisation

Teamwork

Job description

Porter | Facilities | Private Hospital | Permanent Full-time | Southampton

Spire Southampton Hospital is looking for an experienced and motivated Porter to join our dedicated Facilities team. This role is essential in helping us deliver the highest standards of patient care and ensuring our hospital runs smoothly, safely and efficiently. As a Porter, you will provide vital support across the hospital, including the safe movement of patients, equipment and supplies.

Spire Southampton Hospital offers world-class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.

Duties and Responsibilities

• To transfer and guide patients safely around the hospital, as required, in a caring, sympathetic and professional manner
• Move clinical equipment, medical supplies, goods and other items as required
• Responsible for the safe management of the collection and disposal of waste, both domestic and clinical in line with corporate and hospital policy WM01
• Support clinical teams by maintaining a clean, safe and organised environment
• Respond promptly to portering requests and prioritise tasks effectively
• Deliver excellent customer service to patients, visitors and colleagues
• Uphold safety, infection‑control and patient‑handling standards
• Report any maintenance issues to the Maintenance department
• Complete additional portering and facilities tasks to support smooth running of the hospital

Who we're looking for

• Experience of working in a similar role and delivering frontline customer service
• Good communication and organisational skills
• Excellent customer care skills
• Ability to work without supervision
• Caring and sympathetic
• Ability to work evenings, nights and weekends
• Due to the physical demands of the role, including moving equipment and assisting with patient transport, you will need to be able to perform these essential duties safely

Working Hours

Full-time shifts pattern: 37.5 hours acrossFriday - 08.00 - 20.00, Saturday - 08.00 -21.00 & Sunday - 08.00 - 21.00

Contract Type: Permanent

Benefits

We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

Our Values

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

About Us

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose, which is to make a positive difference to people's lives through outstanding personalised care. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.