Porter

Meadow Bay Villages; Northampton Copse; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading accommodation provider is seeking an Accommodation Porter to support their team in delivering exceptional guest experiences. Responsibilities include managing linen operations, maintaining inventory stock, and ensuring health and safety compliance. Candidates should possess excellent organisational and communication skills. Join us to help create memorable stays for all guests.

Qualifications

• Exceptional organisational skills to manage workload.
• Ability to communicate effectively within a team.
• Adherence to health & safety guidelines.

Responsibilities

• Exceed guests' expectations with quality service.
• Support Accommodation Team with linen delivery and collection.
• Manage inventory stock including routine audits.

Job description

As an Accommodation Porter, your role is to support the Accommodation team so they can effectively deliver on their role. You will have some specific tasks including (but not limited to) carpet and upholstery cleaning, Linen (packing and delivering) and the delivery of hire goods and inventory stock.

The key responsibilities of this role include:

• Exceed our guests' expectations and assist in delivering year on year quality improvement.
• Support Accommodation Team Members by delivery of clean linen, inventory and hire goods as well as the collection of dirty linen, on each guest arrival day.
• Delivering and supporting a high-quality accommodation experience for all our guests with upholstery, carpet and external caravan and decking cleans. The packing, counting and sorting of linen.
• Exceptional organisational skills to process and effectively manage the workload.
• Manage and control the stock of inventory including routine audits.
• Role model effective team-ship behaviours and our vision and values.
• Communicate effectively to all team members.
• Be an advocate for working within a high performing team and celebrate individual and team success.

Health & Safety Responsibilities:

• Follow all company processes and procedures as per your training.
• Keep yourself, your colleagues and our guests safe by adhering to all company guidelines around using and storing cleaning products.
• In addition to your normal duties, you may be required to assist with duties not directly linked to your job description but commensurate with your position and in accordance with the job purpose from time to time.