Porter

The Scarlet Hotel; Newquay; On-site; GBP 27,000; Part time

Job summary

Join The Scarlet Hotel as a RED Porter, where you will ensure smooth operations behind the scenes. Help transport supplies, assist guests, and work in a supportive, people-focused environment with career progression opportunities. Enjoy a competitive salary, valuable perks, and a unique workplace culture.

Benefits

28 days holiday per year (29 after 1 year)

40% off food and drink, plus discounts on hotel services

Health Shield Healthcare Plan

Qualifications

• Experience in a similar role preferred but not essential.
• Self-motivated and organized.
• Comfortable engaging with guests in a warm manner.

Responsibilities

• Transporting linen, towels, and supplies across hotel departments.
• Assisting guests with luggage during check-in and check-out.
• Ensuring housekeeping runs efficiently.

Skills

Attention to detail

Teamwork

Calm under pressure

Customer service

Job description

Do you thrive on helping others?

Are you friendly, proactive, and ready to make a difference every day?

Do you love being part of a team that keeps everything running smoothly behind the scenes?

At RED Hotels, our porters are more than just support -they are the quiet heroes who make every guest experience seamless. From delivering essentials across departments to lending a hand with luggage, your role will be vital in creating calm, order, and care.

What makes a RED Porter?

You are someone who finds purpose in helping others, works well under pressure, and takes pride in doing things properly. You know that attention to detail matters -and that the small things often make the biggest impact.

What will you be doing?

• Transporting linen, towels, and supplies across hotel departments
• Supporting our spas with stock and delivery needs
• Assisting guests with luggage during check-in and check-out
• Ensuring housekeeping runs efficiently and smoothly
• Being a friendly, helpful presence for guests and team alike

Who are we looking for?

You’ll be:

• Experienced in a similar role (preferred, but not essential)
• Self-motivated, organised, and adaptable
• Calm and solutions-focused under pressure
• Comfortable engaging with guests in a warm, professional way
• A team player who’s just as confident working independently

Why join us?

As a family-owned Cornish business, we care deeply about our people and their growth. When you join RED Hotels, you become part of a supportive team in a truly unique setting.

• What we offer:
• £12.60 per hour (£26,208 PA FTE)plus tips
• A fixed-term, 32-hour per week contract
• A positive, people-focused work environment
• Career progression and internal training opportunities
• 28 days holiday per year (29 after 1 year)
• Long service scheme – enjoy a free stay at Bedruthan after your first year
• 40% off food and drink, plus discounts on hotel services
• Local partnership perks and discounts
• Health Shield Healthcare Plan

At Red Hotels, we believe in the power of unity—working as One Team, where every individual’s contribution matters. Every team member, regardless of role or level, must be prepared to step in and support operations whenever needed. Whether facing anticipated busy periods or unexpected challenges, we rise together. Our strength lies in our collective spirit: a willingness to help and a commitment to seamless teamwork. These values are the heart of our culture and the foundation of every success we achieve together.

Join us and help create the kind of experience guests never forget—where every detail matters.