Porter

Chartwells; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality service provider in London seeks a dedicated Porter for full-time work. Responsibilities include maintaining cleanliness, assisting staff, and responding to customer needs. Ideal candidates should have a passion for customer care, effective communication skills, and the ability to adapt in a fast-paced environment. The role offers great training and development opportunities along with life assurance and employee benefits.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Access to Employee Assistance Programme

Regular social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Experience delivering high quality customer care.
• Ability to work under pressure.
• Exceptional timekeeping and reliability.

Responsibilities

• Maintain cleanliness in public areas.
• Assist housekeeping and restaurant staff.
• Handle reception duties such as bookings.
• Respond to customer requests.
• Ensure customer safety with signage.

Skills

High quality customer care

Excellent communication

Adaptability

Reliability

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at CH&CO on a full time basis, contracted to 40 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here's an idea of what your shift pattern will be:

• Mon: Full-time (Days)
• Tues: Full-time (Days)
• Weds: Full-time (Days)
• Thurs: Full-time (Days)
• Fri: Full-time (Days)
• Sat:
• Sun:

Please note: This role is contracted to 46 weeks per year

Could you bring your spark to CH&CO? Here's what you need to know before applying:

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Porter will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Job Reference: com/2907/47514001/52752568/BU #LI-DNP #Chartwells

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!