Porter

Chartwells Independent; Durham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading company in the Defence sector is seeking a dedicated Porter to maintain high standards of customer care and cleanliness. This role offers variable shifts and the opportunity to develop your career in a supportive environment that values individuality and rewards excellence.

Qualifications

• Experience delivering high quality customer care.

Responsibilities

• Assisting in keeping the lobby and public areas clean.
• Helping set up rooms and move furniture.
• Handling reception duties like booking tickets.

Skills

Communication

Customer Care

Adaptability

Initiative

Timekeeping

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a permanent casual basis, contracted to 0 hours per week.

Role Overview

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Shift Patterns

Here's an idea of what your shift patterns will be: Variable shifts.

Key Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Ideal Candidate

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Additional Information

Job Reference: com/0905/87000001/52737149/BU #LI-DNP #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!