Porter

Compass Group; Devon and Torbay; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading catering service provider in the UK is seeking a dedicated Porter to ensure operations run smoothly. You will maintain high standards of cleanliness and customer care, with responsibilities ranging from assisting in public area maintenance to handling customer requests. Ideal candidates should possess strong communication skills and experience in delivering excellent service. This full-time position requires adaptability and initiative.

Qualifications

• Experience delivering high-quality customer care.
• Ability to work under pressure.
• Exceptional timekeeping and reliability.

Responsibilities

• Assist in keeping lobby and public areas clean.
• Help set up rooms or move furniture for events.
• Handle reception duties like booking tickets.
• Respond to customer requests as needed.
• Run errands as required.
• Ensure safety by placing/removing signage.

Skills

Adaptability

Communication

Customer Care

Initiative

Pressure Management

Reliability

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a full time basis, contracted to 37.5 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Porter will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1507/(phone number removed)/(phone number removed)/BU

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!