Porter

ESS – Defence, Energy and Government Services; Derby; On-site; GBP 20,000 - 30,000; Part time

Job summary

Ein etabliertes Unternehmen im Verteidigungs- und Energiesektor sucht einen engagierten Porter, der für die Aufrechterhaltung eines hohen Standards an Kundenservice und Sauberkeit verantwortlich ist. In dieser spannenden Teilzeitposition werden Sie das Team unterstützen, indem Sie in verschiedenen Bereichen helfen, Kundenanfragen bearbeiten und sicherstellen, dass die Umgebung stets einladend ist. Wenn Sie eine Leidenschaft für Kundenservice haben und gerne in einem dynamischen Umfeld arbeiten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung in der Kundenbetreuung und Fähigkeit, unter Druck zu arbeiten.
• Ausgezeichnete Kommunikationsfähigkeiten und Anpassungsfähigkeit an wechselnde Prioritäten.

Responsibilities

• Reinigung von öffentlichen Bereichen und Unterstützung des Restaurant- und Housekeeping-Teams.
• Entgegennahme von Kundenanfragen und Durchführung von Empfangsaufgaben.

Skills

Kundenbetreuung

Kommunikationsfähigkeiten

Zuverlässigkeit

Anpassungsfähigkeit

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Defence on a part-time basis, contracted to 30 hours per week.

As a Porter, you will:

• Use your skills to maintain a high standard of customer care and cleanliness.
• Contribute to a positive environment and support various departments as needed.

Shift Pattern:

Monday to Friday: Full-time (Days). Saturday and Sunday shifts to be confirmed.

Your Key Responsibilities Will Include:

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant, and banqueting staff to set up rooms or move furniture.
• Handling reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring customer safety by placing and removing signage indicating wet floors or paints.

Our Ideal Porter Will:

• Be adaptable and embrace changing priorities.
• Be a brilliant communicator and easily build relationships.
• Have experience delivering high-quality customer care.
• Take initiative and make decisions that benefit customers.
• Work well under pressure.
• Demonstrate exceptional timekeeping and reliability.

Part of Compass Group UK&I, ESS supports UK military establishments, police, secure environments, government sites, and various facilities including offshore platforms and offices for the energy sector. We value friendly faces and passionate customer service at all levels.

Job Reference: com/0704/41753001/52731483/BU #Defence

Compass Group UK&I is committed to fostering an inclusive environment where everyone can be themselves and has equal opportunities to advance in their careers. We celebrate diversity and aim to create a culture where all team members feel valued, empowered, and able to reach their full potential.