Porter

Chartwells; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

Chartwells is seeking a dedicated Porter to maintain high standards of cleanliness and customer care. The role offers the opportunity for professional growth within an environment that values individuals and rewards those who exceed expectations. Join our dynamic team to contribute to a thriving workplace while enjoying competitive pay and benefits.

Benefits

Competitive pay

Opportunities for learning and development

Qualifications

• Experience delivering high quality customer care is essential.
• Strong communication and adaptability to changing priorities.
• Ability to work under pressure and demonstrate reliability.

Responsibilities

• Maintain cleanliness and assist in public area management.
• Support housekeeping and restaurant staff with set-up duties.
• Handle reception tasks such as booking tickets or reservations.

Skills

Communication

Customer care

Adaptability

Timekeeping

Decision making

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 37.5 hours per week.

As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Please note: This role is contracted to 42 weeks per year

Could you bring your spark to Chartwells? Here's what you need to know before applying:

Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Porter will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2606/41983001/52746625/BU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!