Porter

Job Overview

Join Our Dedicated Healthcare Team – Make a Real Difference

We are looking for a compassionate and driven individual to join our team, where your skills and enthusiasm will directly impact the care and comfort of our patients.

As the ideal candidate, you will possess strong verbal and written communication skills and have the ability to confidently navigate IT systems. You will be an integral part of a collaborative team, with a commitment to providing outstanding care to our patients. While teamwork is essential, you will also have the confidence to take on individual responsibilities with autonomy and professionalism.

In this role, you will interact with a diverse range of patients, playing a crucial role in ensuring their stay with us is as comfortable and positive as possible. Your dedication and efforts will contribute to the high standards of care we deliver every day.

If you're ready to make a difference in the lives of others and work in a supportive, dynamic environment, we would love to hear from you.

To progress to interview, you will be required to complete and pass a Maths and English assessment as part of the recruitment process.

Applicants must be flexible and may be asked to work a variety of shift patterns, including nights and weekends.

Please note that this position does not offer sponsorship.

Main duties of the job

Join Our Team as a Porter – Essential to Patient Care

Responsibilities

As a Porter in our trusted healthcare team, you will play a key role in supporting the delivery of outstanding care. On a typical day, your responsibilities will include:

1. Transporting patients safely and compassionately around the site.
2. Moving equipment and furniture between wards to ensure smooth operations.
3. Collecting and delivering essential supplies and samples to support patient care.
4. Undertaking Postal Service and messenger duties to maintain communication across departments.
5. Collecting and disposing of waste to ensure a clean, safe environment.
6. Responding to any emergency situations that may arise, always remaining calm and efficient.

A Role That Makes a Difference

Due to the nature of this role, you will be required to follow departmental standards and health and safety regulations to ensure safe, effective working practices. You will consistently uphold the Trust’s values, working collaboratively with your colleagues to provide efficient, high-quality service and excellent customer care to our patients.

Working Hours and Flexibility

As a full-time member of staff, you will work up to 37.5 hours per week, on a rota shift pattern that includes nights and weekends. You will also receive pay enhancements for unsociable hours, reflecting the important nature of your work and commitment to our patients.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed Job Description And Main Responsibilities

Porter – Join Our Dedicated Team at the NHS

Are you looking for a rewarding role where you can make a real difference in patient care? We’re seeking a compassionate and reliable Porter to join our team. If you take pride in helping others and enjoy working in a fast-paced healthcare environment, we’d love to hear from you!

About The Role

As a Porter, you’ll play a vital role in ensuring the smooth operation of our hospital, helping to transport patients, equipment, and supplies safely and efficiently. You will:

1. Work as part of a supportive team, following the roster set by the Site Portering Supervisor.
2. Provide excellent patient care – assisting patients, visitors, and staff in a polite, considerate, and professional manner.
3. Transport patients safely and comfortably using beds, wheelchairs, or trolleys.
4. Ensure essential equipment is in good working order, reporting any faults to your supervisor or departmental manager.
5. Communicate effectively – answering telephones courteously and ensuring messages are passed on quickly and accurately.

What We’re Looking For

A caring and compassionate nature, with a strong focus on patient dignity and safety.

Good communication and teamwork skills.

Awareness of health and safety when moving patients and equipment.

No formal qualifications are required – full training will be provided.

Person specification

Shift work

Essential criteria

• Have they worked shift patterns before?

Desirable criteria

• Worked a variable shift pattern including nights and weekends.

Worked in the NHS

Essential criteria

• Understand the job role and function of the NHS.

Desirable criteria

• Have they previously worked in the NHS.

Worked in a service sector

Essential criteria

• Have they worked in a service sector.

Desirable criteria

• Worked with patients in the past.

Team work

Essential criteria

• Worked as part of a Team within the NHS.

Desirable criteria

• Worked as part of a front of house team.

Trust values

Essential criteria

• Do they know the trust values?

Desirable criteria

• Can they describe each value and their understanding of what it means?

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

Apply online now.