Porter

IKEA; Belfast; On-site; GBP 25,000; Full time

Job summary

A well-known home furnishings retailer in Belfast is looking for Porters to support drivers in delivering goods. Responsibilities include safety checks, loading goods, and providing excellent customer service. Applicants must be 18+, comfortable with manual handling, and prioritize health and safety. The role offers £12.60 per hour with 39 hours per week and various employee benefits.

Benefits

15% IKEA discount

Life Assurance

Additional paid leave

Learning subscriptions

Qualifications

• Must be 18 or older.
• Comfortable with extensive manual handling.
• Willingness to deliver excellent customer experience.
• Serious about Health & Safety and risk assessment.

Responsibilities

• Support the Driver with vehicle safety checks.
• Assist in safely loading goods into the vehicle.
• Deliver goods to customers' homes.
• Communicate positively with customers.

Skills

Manual handling

Customer service

Health & Safety awareness

Attention to detail

Job description

Overview

IKEA Belfast are looking to welcome Porters to the team. We are expanding our home delivery operation and have exciting opportunities to join our growing team as a Porter! As a Porter, you will shape a new area in our business, supporting the Drivers to ensure the on-time delivery of IKEA goods to customers in the local area whilst delivering a high level of service. WHAT WE OFFER

What we offer

• The Start Date of employment will be: End of October/start of November 2025
• This role offers £12.60 per hour.
• 39 Hours per week, 4 days out of 7 working 10.5-hour shifts, including evenings and weekends. Working hours will support the needs of the business.

Working with us has its rewards

Our co-workers bring unique ideas and talent to work everyday, and we offer a variety of benefits that suit their and their family's everyday needs.

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans
• Given Day - Additional days’ paid leave to take at any point during the year, when its important for you
• LinkedIn Learning & Rosetta Stone subscriptions

..as well so much more!

What you’ll need to have

• Be 18 or older.
• Be comfortable with extensive manual handling.
• You aim to deliver the best possible experience, are prepared to step up and problem solve when things aren’t right.
• You are someone who takes Health & Safety seriously and are comfortable risk assessing your environment.
• You are attentive to details especially when it comes to performing checks on your vehicle.

What you’ll be doing day to day

• You will support the Driver to complete vehicle safety checks and take appropriate action.
• You will assist in loading goods into the vehicle in a safe and organized manner ensuring the delivery route matches the goods for maximum efficiency.
• You will deliver goods to customer’s homes and take them into a nominated room, carrying out risk assessments on location to prevent injury and damage to property.
• You will communicate with the customer both in person and over the phone to provide a positive customer service experience.
• We deliver all of our products ranging from LACK Coffee Tables to PAX Wardrobes you will be required to handle a range of furniture items.

Recruitment process information

We are an equal opportunities employer. Let us know if you require any adjustments to be made during the interview process as soon as possible.

• Please attach an updated CV with your application so we can get to know you better.
• Shortlisted candidates will be invited by email to attend an individual interview.

We understand not everyone will be successful, but we promise to keep you informed either way. Final offers of employment are contingent upon clear results in mandatory background checks. Backgrounds checks must be completed by all successful candidates. This role requires:

• Criminal History

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. We are an equal opportunities employer. We are unable to accept applications made via email and encourage you to apply online as soon as possible. For any advice or support, email and I will be happy to help!