Portable Fire Extinguisher (PFX) Product Support Senior Engineer

Chubb Deutschland GmbH; Coleshill CP; On-site; GBP 44,000 - 51,000; Full time

Job summary

A leading company is seeking a Portable Fire Extinguisher (PFX) Product Support Senior Engineer. This role involves product audits, compliance management, and supporting PFX engineers. The ideal candidate will have strong administration skills, knowledge of PFX servicing, and problem-solving capabilities. Join us to innovate in fire safety solutions.

Benefits

Company Vehicle

Online GP for you and your family

Company Pension Scheme (5% employer contribution)

Life Assurance (4 x Basic Salary)

Central Benefits Platform for discounts

Bravo Awards for outstanding contributions

Qualifications

• Strong administration experience required.
• Knowledge of product development and servicing.
• Problem-solving skills are essential.

Responsibilities

• Conduct product audits and ensure compliance.
• Manage product lifecycle and documentation.
• Provide product support to engineers.

Skills

Problem Solving

Statistical Process Control

Strong Administration experience

Knowledge of PFX and servicing of PFX

Tools

Microsoft Applications

JDE

Job description

Portable Fire Extinguisher (PFX) Product Support Senior Engineer

Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies to provide best in class service to our expanding client base. You won’t see locks and safes here, but we are proud of our 200-year heritage.

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

POSITION: Portable Fire Extinguisher (PFX) Product Support Senior Engineer

The main purpose of the Portable Fire Extinguisher (PFX) Product Support Senior Engineer role is to coordinate and assist with product support (training will be provided) within the Portable Fire Extinguisher (PFX) business and wider streamlines, focusing on servicing standards and data for the PFX engineers and liaising with PFX Field. This involves tasks such as conducting product audits, ensuring supplier compliance, and supporting product development and lifecycle management to maintain high-quality products and services.

SALARY: Opportunity to earn up to £44,000 (This is dependant on your experience)

LOCATION: UK wide with a focus on being at our Chubb National Distribution Centre twice a week which is in Birmingham B46 1DA.

BENEFITS:

• Company Vehicle
• Stable, long-term work with a leading national business
• Online GP for you and your family
• Company Pension Scheme (5% employer contribution)
• Life Assurance (4 x Basic Salary)
• A Central Benefits Platform offering a wide variety discounts
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

What you will do

• Portable Fire Extinguisher (PFX) Product Audits.
• Technical Administration – product datasheets, servicing standards, price changes, new production introductions using Microsoft and JDE Platforms
• Problem Solving / investigations
• Statistical Process Control on KPC’s for supplied products
• Support Sample Approvals for new product requests
• Support product approvals – testing, pilot plans including internal Quality Review Boards
• Ensuring Supplier maintain compliance on supplier management

How you will do it

• Support rail management activities relating to PFX.
• RRCA and DIVE activities with failing suppliers
• Assist with the management of product life cycle and product roadmaps
• Assist with the management of product to market timetables (IT JDE Communications)
• Accurately complete the necessary documentation regarding any spec/design in accordance with the required standards and codes of practice.
• Support activities for PFX at the distribution Centre.
• Provide product support to the engineer community
• Assist the commercial and operational teams in the overall development of field service tools
• Assist Creation and publish Equipment Service Instructions; Product Spotlights; MythBusters; Product Bulletins; Essential Guides to BS (and other applicable) standards
• Ensure adherence to all Company Policies and Procedures. Be fully conversant and compliant with all Environmental Health and Safety procedures
• Complete quarterly ethics module as advised by Ethics & Compliance Officer (ECO)

What we look for

• Strong Administration experience – IT Microsoft Applications JDE
• Able to manage own workload
• Travel within the UK
• Statistical Process Control
• Knowledge PFX and Servicing of PFX
• Problem Solving
• Product Development
• It would be an advantage if you have worked within a national company
• Driver’s license

At Chubb Fire and Security, we are committed to integrating sustainability into everything we do. We continuously innovate to deploy fire safety and security services and solutions that are cutting-edge but also environmentally responsible.

By joining Chubb, you will be part of a team dedicated to delivering sustainable services that protect people and property while minimising environmental impact. If you are passionate about working on solutions that contribute to a safer and greener future, Chubb is the place for you.

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