Porsche Parts Supervisor

Sytner Group; Birmingham; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Enhanced Holiday Entitlement 33 days

Maternity/Paternity pay

Career Development

Long Service recognition

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

Paid voluntary/community work

Job summary

Sytner Group is seeking a motivated Parts Supervisor for Porsche Centre Solihull. You will manage parts identification, sourcing, and stock control while delivering excellent customer service to face-to-face and phone customers.

The role requires experience in automotive parts and strong IT literacy. As part of a supportive team, you will maintain the stock room, place orders, and liaise with suppliers to ensure timely fulfilment.

Qualifications

• Experience in a similar role within the motor industry.
• IT literacy and computer skills.
• Excellent customer service and strong communication.

Responsibilities

• Assist customers with parts identification, searching and sourcing.
• Support colleagues and customers with parts availability and information.
• Maintain and organise the stock room, ensuring accurate stock levels.
• Place orders and assist with selling of parts and accessories.
• Liaise with customers and suppliers to fulfil requests in a timely manner.

Skills

Customer service

Communication skills

IT literate

Job description

About The Role

Sytner Group is looking for a motivated and committed Parts Supervisor to join our team at Porsche Centre Solihull.

As a Porche Parts Supervisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing. You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.

About You

Ideally, you will have experience in a similar role within the motor industry and be IT literate.

High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.

We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.

When applying for this role please consider that we require candidates to have Parts experience within the automotive industry.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement - 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process.

Unsure? Read on...

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on 'Developing Talent' and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Location

Porsche Centre Solihull
Highlands Road, Solihull, West Midlands, United Kingdom, B90 4GT