Poole Spa Hybrid Therapist Role - Vtct Level 3 Swedish Body Massage Candidate

LUSH; Poole; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned wellness center in Poole is seeking passionate individuals for a training course leading to a Level 3 qualification in Swedish Body Massage. Successful completion of the course will open opportunities for a hybrid role combining spa treatments and sales duties. Candidates should possess a deep understanding of Lush products and commitment to high customer service standards. Accommodation and travel are provided during training.

Benefits

Accommodation provided during training

Travel to and from Poole funded by Lush

Qualifications

• No previous qualifications in massage required, but a keen interest in Anatomy & Physiology is a bonus.
• Proactive with self-development and learning.
• Proven record of punctuality and reliability.

Responsibilities

• Complete 9 weeks training under Lush Spa.
• Engage in both theoretical and practical training elements.
• Maintain communication with management to manage workload.

Skills

Fluent in English

At least 3 months experience working within Lush

Organised, resourceful and adaptable

Basic understanding of IT equipment

Job description

Lush Spa - are looking for passionate and enthusiastic members of staff who wish to train and qualify in body massage with a view to a career as a hybrid Lush Spa therapist.

This advertisement is for a place on the VTCT Level 3 Certificate in Swedish Body Massage qualification course only. On completion of the course, you will be required to undertake a hybrid role within the spa store.

The hybrid role would allow this person to work within the spa but also display their excitement and knowledge for the spa project whilst driving the sales and business from the shop floor, spa reception or elsewhere within the Spa Store.

Course outline and Requirements:

This is a unique opportunity to earn an internationally recognised Level 3 qualification in Swedish Body Massage, which is governed by an external company - VTCT.

Therefore the candidate should have great knowledge and experience within Lush Cosmetics and have a deep understanding and passion for our Spa treatments and concepts.

On successful completion of the VTCT course you will receive detailed feedback on your performance during this training. This will then determine your progression to become a Lush Spa Therapist. The Lush Spa therapist position is not guaranteed until successful in this final stage.

For applicants that are multilingual, the course will require a good level of spoken and written English as it is led and assessed in this language.

Hours:

Virtual training will require you to fulfil a minimum of 25 hours per week. If your contracted hours are more than this, your manager will ensure you meet your contracted hours in shop floor shifts.

However you will have A LOT of coursework to complete within a short time frame.

Once accepted on the course and as soon as you can - Please speak with your management team to ensure you can create a training/ working plan to cope with the large workload you will have, to complete the coursework.

There will be a reasonable amount of homework to do in your own time and we want to ensure each individual has a plan to manage their time well.

Practical training will require you to work 35+ hours per week, Monday - Friday.

Accommodation:

Accommodation is provided by Lush when training in Poole.



Travel:

Travel to and from Poole will be organised and funded by Lush.



Relocation:

Relocation packages will be discussed once you have been offered a spa contract. Time to find accommodation will be given once a spa position has been confirmed.

Course Outline

Self study topics

Health and Safety Unit

Client Care and Communication Unit

Theory elements will be taught and completed online/ virtually:

How to provide a Swedish Body Massage Unit

Anatomy and Physiology

Practical elements will be taught onsite in the Lush Spa Training Centre in Poole

Massage movements and practically providing a body massage

Health and safety

Full body massage routine accompanied to music

Practical assessments & exams

The VTCT training is scheduled to start virtually on:

Monday 3rd November 2025

This will be 5 hour sessions (typically 9am - 2pm), Monday - Friday, for 3 weeks.

Practical training will commence on:

Monday 24th November 2025

Monday - Friday: 8:15am - 4pm for 3 weeks.

Compulsory Lush Spa Training:

Monday 5th January 2026

Monday - Friday: 8:15am - 4pm for 3 weeks.

Course Requirements: Skills, Knowledge and Expertise

• Be fluent in English (reading, writing and speaking).
• At least 3 months experience working within Lush.
• No previous qualifications in massage are required, however a keen interest in Anatomy & Physiology is a bonus.
• Be available for 9 weeks training: See below for dates.
• Embody Lush five star standards, customer service & ethics.
• To be organised, resourceful and adaptable.
• Basic understanding of IT equipment and the ability to submit work online.
• Proactive with self-development and learning.
• Proven record of punctuality and reliability.
• Previous shop-floor or spa roles are a bonus.