Pool Shift Leader

Haven; England; On-site; GBP 27,000 - 30,000; Full time

Job summary

Join a leading holiday park as a Pool Shift Leader where you will lead a dedicated team to ensure a safe and enjoyable swimming experience for guests. This exciting role involves supervising shifts, conducting safety checks, and providing excellent customer service in a vibrant environment. Ideal candidates will have experience in leisure settings and hold relevant lifeguard qualifications, with opportunities for career development and exclusive discounts.

Benefits

Attractive pay with overtime opportunities

Comprehensive training and ongoing support

Career development opportunities

Exclusive team perks including discounts

Qualifications

• Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure setting preferred.
• Strong leadership and communication skills.

Responsibilities

• Lead and support the team by assigning tasks and ensuring smooth workflow.
• Conduct regular safety inspections of pool equipment and facilities.
• Provide prompt, professional guest service and address complaints.

Skills

Leadership

Communication

Safety Compliance

Customer Service

Education

National Pool Lifeguard Qualification (NPLQ)

Swimming Pool Technical Operator Qualification (SPTO)

Job description

Join to apply for the Pool Shift Leader role at Haven

18 hours ago Be among the first 25 applicants

Join to apply for the Pool Shift Leader role at Haven

Join our team at Seashore holiday park sitting on the Great Yarmouth beach front it boasts a great location plus lashings of Haven fun.

North Denes, Great Yarmouth, Norfolk NR30 4HG GBR

Job Details

Position: Pool Shift Leader

Type: Full-Time / Part-Time / Seasonal

Pay Rates: Up to £13.21 per hour depending on age

Join our One Great Team here at Haven as a Swimming Pool Shift Leader! Dive into an exciting role where you’ll lead our team in making waves, ensuring a safe, fun-filled swimming experience for every guest.

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Enforce facility rules and regulations to promote a safe and enjoyable environment.
• Conduct regular safety inspections of pool equipment and facilities.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.
  
  

Requirements

• Experience as a Senior Lifeguard, Team Leader, or Supervisor in a leisure, sports or activities setting is preferred.
• Strong leadershipand communication skills.
• Highly detail-oriented, with a strong commitment to conducting thorough safety checks, ensuring full compliance with all safety guidelines.
• Ability to maintain focus and act quickly in emergency situations.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.
  
  

Preferred Qualifications

• National Pool Lifeguard Qualification (NPLQ)
• Swimming Pool Technical Operator Qualification (SPTO)
• National Pool Lifeguard Qualification Training Assessor (NPLQ TA)
  
  

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

What We Offer

• Attractive pay with overtime opportunities.
• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
  
  

How To Apply

To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.

If you require any assistance or reasonable adjustments during the application process, please contact us at: [e-mail]

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be full-time, part-time or a job-share.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Travel Arrangements

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