Pool Attendant

Woodlake Trails; Combe Martin; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Generous holiday park discounts

Restaurant discounts on park venues

Free eye test voucher

Employee Assistance Programme

Job summary

Park Holidays UK is seeking a Pool Attendant to supervise pool activities, monitor water quality, and deliver outstanding guest service in a welcoming environment.

The role requires attention to detail, quick emergency response, and a proactive approach to safety. DBS checks may be required; full training is provided, and opportunities for professional development abound.

Qualifications

• NPLQ is an advantage but not essential; full training provided.
• Previous pool environment experience is beneficial.
• Excellent communication skills and commitment to guest service.

Responsibilities

• Supervise pool activities to ensure guest safety and respond to incidents.
• Regularly check water quality to meet guidelines.
• Maintain a clean pool area including deck and surrounding rooms.
• Provide excellent customer service and assist guests with pool-related queries.
• Adhere to health and safety regulations and proper use of chemicals/equipment.
• Report maintenance issues to Pool Supervisor/Manager promptly.
• Attend training sessions on pool safety and company procedures.

Skills

Observational skills

Attention to detail

Emergency response

Communication skills

Guest service

Flexible schedule

Education

National Pool Lifeguard qualification (NPLQ)

Job description

Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!

Overview

As a Pool Attendant, you will play a key role in maintaining the cleanliness and safety of our pool area. You will be responsible for monitoring pool activities, ensuring water quality, and providing excellent customer service to guests. This position requires a proactive approach, attention to detail, and a commitment to maintaining a safe and welcoming environment.

Job Duties

• Supervise pool activities to ensure the safety of all guests, responding promptly to any incidents or emergencies.
• Conduct regular checks on water quality, ensuring it meets company guidelines and standards.
• Maintain a clean and hygienic pool environment, including the pool deck, changing rooms, and surrounding areas.
• Provide excellent customer service, answering guest queries and assisting with any pool-related issues.
• Adhere to all health and safety regulations, including the proper use of pool chemicals and equipment.
• Report any maintenance issues or concerns to the Pool Supervisor or Manager promptly.
• Attend relevant training sessions as required to stay updated on pool safety practices and company procedures.

Requirements

• National Pool Lifeguard qualification (NPLQ) is an advantage but not essential. Full training will be provided.
• Previous experience in a pool environment is beneficial.
• Strong observational skills, attention to detail, and the ability to respond quickly to emergencies.
• Excellent communication skills and a commitment to providing outstanding guest service.
• Ability to work a flexible schedule, including weekends and holidays.
• This role is subject to an Enhanced Disclosure and Barring Service (DBS) check, including a check against the Children's Barred List

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart.

We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount at all restaurants on park for you and your family
• Free premium eye test voucher
• Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.