Polisher

Roe Restaurant; Greater London; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Free welcome lunch for you and a guest

50% restaurant discounts across the RO

25% Friends and Family discounts

Staff meal during your shift

Career progression

Learning and Development programme (W5

Job summary

Roe Restaurant in London is seeking a Polisher to join the team. The role focuses on presenting glassware, cutlery and tableware to the highest standard to support front-of-house service.

As part of a Conscious & creative dining experience in Wood Wharf, you will contribute to outstanding guest experiences while maintaining safety and hygiene standards. This position offers opportunities for progression within a dynamic group that values learning and development.

Qualifications

• Previous experience in hospitality support is an advantage but not essential.
• Excellent attention to detail with a focus on quality and consistency.
• Strong organizational skills and ability to work efficiently in a fast-paced environment.
• Positive, proactive attitude and a willingness to support the team.
• Reliable, punctual, and able to handle the physical aspects of the role.
• A genuine interest in hospitality and contributing to outstanding guest experiences.

Responsibilities

• Carefully polish and prepare glassware, cutlery, and crockery to the highest standard.
• Ensure all tableware is correctly stored, organized, and readily available for service.
• Maintain cleanliness and order in polishing and storage areas.
• Support the front-of-house team in setting up and resetting tables.
• Handle items with care to minimize breakages and maintain stock levels.
• Follow all health, safety, and hygiene procedures.
• Assist other team members as needed to ensure smooth and efficient service.

Job description

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s.

The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce.

We are seeking a detail-oriented and reliable Polisher to join our team. As a Polisher, you will play an essential part in maintaining the highest standards of presentation by ensuring all glassware, cutlery, and tableware are spotless and service-ready. Your work behind the scenes will directly support the front-of-house team and help create an exceptional dining experience for every guest.

Key responsibilities:

• Carefully polish and prepare glassware, cutlery, and crockery to the highest standard.
• Ensure all tableware is correctly stored, organized, and readily available for service.
• Maintain cleanliness and order in polishing and storage areas.
• Support the front-of-house team in setting up and resetting tables.
• Handle items with care to minimize breakages and maintain stock levels.
• Follow all health, safety, and hygiene procedures.
• Assist other team members as needed to ensure smooth and efficient service.

About you:

• Previous experience in a hospitality support role is an advantage but not essential.
• Excellent attention to detail with a focus on quality and consistency.
• Strong organizational skills and ability to work efficiently in a fast-paced environment.
• Positive, proactive attitude and a willingness to support the team.
• Reliable, punctual, and able to handle the physical aspects of the role.
• A genuine interest in hospitality and contributing to outstanding guest experiences.

The benefits:

• Competitive salary.
• Career progression.
• Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
• Wellbeing initiatives.
• Reward and recognition schemes.
• Free welcome lunch for you and a guest.
• 50% restaurant discounts across the group.
• 25% Friends and Family discounts.
• 50% discount on company retail.
• Supplier trips, staff parties and team socials.
• Staff meal during your shift.
• Increased holiday entitlement after three years employment.
• Enhanced parental leave (after one year’s employment).
• Sabbaticals (after three years employment).
• Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night.

At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.