Polish, Italian and English Customer Service Representative

Language Matters; London; On-site; EUR 28,000 - 33,000; Full time

Job summary

An exciting opportunity has arisen for a Polish, Italian and English speaker to join an international organization as a Customer Service Representative. You will manage order processing while ensuring excellent communication with clients and other departments, allowing for career progression within a well-known company.

Qualifications

• Fluent in Polish, Italian and English.
• Experience in customer care or similar roles.

Responsibilities

• Manage customer orders and process sales.
• Handle returns and order issues effectively.
• Respond to customer inquiries via phone and email.

Skills

Fluency in Polish

Fluency in Italian

Fluency in English

Communication skills

Organisational skills

Job description

Polish, Italian and English Customer Service Representative

An exciting opportunity has arisen for a bright Polish, Italian and English speaker to become part of an international organisation in Watford. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.

Your responsibilities will include:

• Managing customer orders: processing sales orders and handling invoices
• Proactively dealing with any returns, delivery and order issues
• Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
• Ensuring all client account records are kept up to date
• Working alongside the sales team and other departments where required

About you:

The ideal candidate will be confident with fluency in Polish, Italian and English and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a well-known organisation, where you will have the chance to progress within the company.

Profile:

• Required to be fluent in English, Polish and Italian
• Previous experience working in customer care, sales administration, client support or account management dealing with products
• Strong communication and organisational skills
• Able to work well in a fast-paced environment

To apply, please send your CV in English and in Word format to Ismael.
languagematters is acting as an employment agency in relation to this vacancy.

• The Netherlands - Amsterdam
• Permanent
• Up to €33000 per annum

About the CompanyWe are a fast-growing B2B SaaS s...

3rd Floor, 9 Irving Street, London, WC2H 7AH